01valuehosting.com General Information
01valuehosting was found in 2003 and it is now 10 years in business.
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Website description: Shared web hosting packages. Based out of Puerto Rico, USA.
Company name typos: 01valuehost, 01valuehosted
Value Web Solutions
PMB 335 #5 Arzuaga Street
San Juan, PR USA 00925-3701
01valuehosting Staff Answers Our Questions!
What moneyback guarantees do you offer?
We offer a 30 days no question asked guarantee and will give full refund via PayPal.
What is your average uptime?
Average Uptime is 99.9% maybe this is the millionth time you hear this but in 7 years we have only had two mayor outage problems caused in part of busy hurrican seasons when our servers were located in Florida. Now our servers are located in San Antonio, TX and Virginia with all servers having another server as redudancy in the other datacenter. There is no status page showing server status right now.
What is your support response time and what does it cover?
Right now we are working on our website’s re-design and live support is not available, we offer right now email and phone support is needed for hardware failure and power outages (in the case they happen) but none of them has happen in the last 4 years. Our average response time is 4 hours for sales questions 1-2 hours for technical support. I am also available on MSN as firstname.lastname@example.org Our parent company is Masterworks Web Design www.masterwd.com which provides web design services, we can build you a nice professional website in an affordable price or even include the work in your monthly hosting payment. Our hosting packages include some pre-installed scripts including some website development ones. We can provide you with the
Do you have any coupons or discounts?
What else can you tell about your company and services?
About our company I can tell you that we are a small company focusing in personal contact with our customers. We’ve been in busines for about 7 years with lots of happy customers.
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