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Datapacket.net General Information |
Datapacket has been founded in 2001 and it is now 11 years in business.
Website title: Hosting, Reseller, Windows, ASP.NET, cPanel, Linux, PHP.
Website description: Reseller Hosting Plans. Linux Hosting w/ cPanel. Windows Hosting w/ ASP.NET SQL, PHP, ColdFusion and Helm.
Contact Information
Data Packet Networks
4421 NW Blitchton Rd
#425
Ocala, Florida 34482
United States
8003819167
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Datapacket Staff Answers Our Questions! |
What moneyback guarantees do you offer?
We offer a 30 day money back guarantee, so if for any reason you are not satisfied with our services, you can simply request a refund.
What is your average uptime?
Our overall network uptime averages at over 99%.
What is your support response time and what does it cover?
Our support system is limited to technical problems you might have with our services. This support service is available 24/7/365, with the average response time being around four hours.
Do you have any coupons or discounts?
There are currently no special promotions or discounts
What else can you tell about your company and services?
Our services provide very good value for money, and we believe that this is something that experienced hosting providers can appreciate.
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Datapacket Reviews by Users |
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| Rakesh Ranjan, 11th of September, 2011 |
| Due to your shameless service our company is now suffering . Very big mistake that i choose our company for web server service and buy Linux hosting plan(Order Number: 3966358100). Just before we are using another service provider and we are happy.But god know our mind divert to our company. Now i think it is a big cheat for us by data packet .I have all proof against my payment by Google checkout. Also we are consider to go court, and case against you(data packet) is just fraud company. I have just submit ticket against my issue over 10 times " As i have purchase linux cpanel, my primary domain "imaginespire.com" is not working. I have change nameserver your configuration email like:ns7.clientnshosting.net and ns8.clientnshosting.net before a day . But till now i am facing problem through 7 days. No one attend this issue. So please solve this issue as soon as possible. if you not consider this issue i will go to file a case against your company.", but till now no resonse. Product/Service: LinH-UNL Domain: imaginespire.com First Payment Amount: $39.50 Recurring Amount: $39.50 Billing Cycle: Annually Copy of payment Order date: 6 Sep 2011 14:09 GMT+05:30 Google order number: 273485685300559 Delivery Status Qty Item Price Not yet shipped 1 Data Packet Networks (DataPacket.Net) - Invoice #57340 USD39.50 Tax : USD0.00 Total: USD39.50 Paid with: VISA xxx-7370 Deliver to: rakesh ranjan D81,1st floor, pandav nagar new delhi 110092 DELHI INDIA |
| DissatisfiedP, 27th of November, 2010 |
| I have still some websites with them and looking to escape from them as soon as possible. I don't know how it is possible that this company is still doing business under this name. They have nothing to do with business just with fraud. They will only take your money and then 'papa'. They will never answer you to your tickets, emails or calls. Datapacket.net should not exist and the owners should be in prison. |
| Chris, 13th of November, 2010 |
| Do not use this company. I was fine for 3 years with them, hosting my personal email and a sports club website. All of a sudden my personal site was disabled, and the sports club website was password protected. This was in June 2010, now in November 13th I am still awaiting a response from their support team, renewal is due in January ... I bet they are in touch then. |
| ansal, 03rd of August, 2010 |
| stay away from them if you are serious, their uptime is very bad and their support is very bad , they will not respond even after 3-4 months.. fraud company |
| Adnan, 07th of April, 2010 |
| Plz do not buy they do not provide good support u face many problem like e-mail sending ftp some time not working, site down no one can answer your phone i'm using now other reseller. |
| Rohan, 13th of March, 2010 |
| Very Bad customer support. Uptime of the server is very bad. |
| Muhammad Fawad, 27th of August, 2009 |
| I wish I had searched for customer reviews before signing with these morons. Initially hosting was okay. They were replying to the tickets as well but the moment I decided to cancel my account, they've stopped responding. As my accuont is still under the 30 day money back guarantee, I would hopefully get my money back. Has anybody got their money back from these guys? |
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