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Easent.net General Information |
Easent was found in 2000 and it is now 13 years in business.
Website title: EAS Enterprises LLC | World Class Web and Email Hosting
Website description: Provides web hosting on Windows/IIS environment.
Contact Information
E.A.S. Enterprises LLC
PO Box 92181
Lakeland, FL 33804-2181
PHONE: 863.858.9719
FAX : 866.740.5966
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Easent Staff Answers Our Questions! |
What moneyback guarantees do you offer?
We don't have any contracts, our billing is month to month. Our guarantee is that we think we're so good you won't want to leave us.
What is your average uptime?
Our uptime is extremely good, generally 99.9%. Nobody has 100%. The only time we are down is when we have to perform certain maintenance on the servers which depending on what type of services you have will vary. Generally we do this on Sunday morning very early and outages if any are only a couple minutes.
What is your support response time and what does it cover?
We offer phone support during business hours and expedited support via our ticketing system 24x7. Generally response is one hour or less depending on the issue. Sales questions such as this one make take longer.
We have limited in house web development capabilities, we can do small updates pretty easily. For complete design we may outsource that but we can get it done for you. Our primary focus is on providing the best managed hosting environment possible, website development is strictly secondary.
Do you have any coupons or discounts?
We have a developer program based on referrals. When you bring 5 managed sites you get a free business class site complete as long as those 5 remain. The same again at 20 sites and every 20 there after.
You also get a $25 credit for every referred managed site. Managed sites do not include our $10/month hosting.
Please check out our packages page http://easent.net/packages/ ...
you will find some unique features like free SSL certs in most hosting classes, Free domain registration *with some requirements /
restrictions. Most of our hosting is IP based which is a real bonus.
What else can you tell about your company and services?
We are a small company, We've been in business for a long time and intend to be for a long time. As a smaller company we can provide better service because you're not just a number to us.
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