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Fasthosts.co.uk General Information

Fasthosts was found in 1999 and it is now 14 years in business.

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Website title: Web and email hosting, domain names and dedicated servers - Fasthosts

Website description: Fasthosts web hosting company offers a full range of internet services: web hosting, domain name registration, email hosting and reseller web hosting

Company name typos: fasthost, fasthosting, fasthosted

Contact Information
Fasthosts
Discovery House
154 Southgate Street
Gloucester
GL1 2EX
United Kingdom

Sales helpline:
+44 (0)870 888 3600

Facsimile:
0870 888 3760
(+44 1452 304242)

Email sales:
sales@fasthosts.co.uk


Fasthosts Reviews by Users

Each review passes our filtering system, so you can be sure that all reviews are honest and real (all spam, duplicate and self reviews are filtered out).

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Got something to say about this hosting company? You can also submit your own review (scroll down for the input form).

Aasim, 24th of November, 2010
Unlimitedgb.com has 24/7 chat support.Their support is appreciatable whenever we needed a support they will be always on line.
Webhound, 28th of February, 2010
I have been reading about FASTHOSTS a lot on the web and various forums both relating to web access and hosting accounts and as one of those people affected by the issues I wanted to suggest you do contact Trading Standards and report this company. http://www.tradingstandards.gov.uk/glos/

This is important because not only will Trading Standards be aware of the number of people affected by the methods of this company but they will gather evidence to act on these complaints. Further the scale of people affected may also activate action by the Office of Fair Trading.

It may also be worth going to the BBC watchdog website and telling them, again the more reports they get the more interest. http://www.bbc.co.uk/watchdog/gotastory/
Noel, 26th of November, 2009
Disgusted- thought I had cancelled my package with them turns out I had not fully completed the process so they demanded a full years hosting fee or my credit rating might suffer. Don't do business with companies who think £98 is more important than their reputation. I would have happily paid a % of the year but a whole year for something I wasn't using! Just after your money I would leave if I was you and don't join them.

Noel
www.characterkit.co.uk
D Miller, 24th of November, 2009
Unreal. Diabolical. Disaster.

I've got complaints from two companies on my Fasthosts Reseller account. No email since 9:30 am - it's now 16:30.

They are seriously upset with this business affecting problem - they cannot support or sell to their customers and being mostly email interfacing are losing a whole days business.

This is the second time I'm being threatened by a company for legal action as a result of Fasthosts inability to provide a service.
michael forsythe, 24th of November, 2009
Fasthosts are dreadful, I have been using them for a while for company email via their webmail service - it keeps falling down without warning DO NOT USE THIS COMPANY today I am finishing off something really important and valuable revenue wise and yes you guessed it my emails are down and have been for several hours - I can't even get on to their website to complain AVOID AVOID
Grahamcjones, 27th of October, 2009
I had been using Fasthosts for some 6 months, using their reseller account and had been reasonably pleased, however upon my recommendation I transferred a major client to Fasthosts. Well what a disaster, they have changed their reseller control panel and basically rolled out a system that doesn't work. We had intended moving some live sites from my Fasthosts account to theirs, a simple job you would think, well no absolute disaster 4 days in and sites still not live. This is a totally unaccepable situation and this needs to to highlighted. I would not normally go on these review sites but as I'm in my clients office and unable to sort the problems as I'm waitng for Fasthosts support to do something I will spend the time telling everyone to be VERY VERY careful of using this Company for any serious websites. The Company I am a consultant to, deal with large PLC's and are the main CDM contractors on the Olympic Swimming Pool, they are not used to dealing with 'noddy' Companies like Fasthosts! I have now been told in no uncertain terms to find another, this time reliable hosting Company.

Sorry Fasthosts you have shot yourself in your foot yet again.

BenSmith, 14th of October, 2009
Hosting is a process that makes your site visible world wide on the internet. It suggests to the process of renting computer space and bandwidth (data transfer capacity) from a company so that you can make your website visible to the outside world.
Craig, 12th of October, 2009
I have around 15 sites with fasthosts, the service about 5 years ago was pretty good, however over the past year or so its been nothing short of diabolical, 4 or 5 days to get to the bottom of issues with email being down, sites down for days, STAY WELL CLEAR, I am in the process of moving my hosted sites to UKfast who I host another 2 sites with at the moment, whilst more expensive, they do offer a much better service.

Fasthosts have also outsourced their support to some third world country, i'll make no bones about it, their technicians are a shower of shit, always reffering to cue cards to solve problems.

I wouldnt use them again if they were the last ISP on the planet!
J Smith, 07th of September, 2009
I totally agree with the comments posted by Mr Robins. They have absolutely no concerns with quality of service or downtime. In one day alone 3 of the sites that I have hosted with them were offline for 4 hours.
Kevin Robins, 24th of August, 2009
This company are a joke, they overcharge, change passwords without notice and do not compensate for large periods of downtime, avoid at all costs.



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