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Galaxyvisions.com General Information

Galaxyvisions was found in 2002 and it is now 11 years in business.

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Website title: GalaxyVisions is a superior web hosting provider.

Website description: GalaxyVisions is a superior hosting provider with our own Datacenter. We provide Shared, VPS, Dedicated, and Collocated hosting services along with custom enterprise solutions per your request.

Company name typos: galaxyvision

Contact Information
GalaxyVisions, Inc
882 3rd Ave , 8th Floor
Brooklyn, NY, 11232, USA

Phone:
1-201-227-2072
Toll Free:
1.866-GVHOST1 (484-6781)
Fax:
1-718-369-3784


Galaxyvisions Reviews by Users

Each review passes our filtering system, so you can be sure that all reviews are honest and real (all spam, duplicate and self reviews are filtered out).

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Got something to say about this hosting company? You can also submit your own review (scroll down for the input form).

Nasir, 15th of August, 2012
Rubbish company have no servers just cheating people for there credit card info and not delivered services any more

Please wait for a site operator to respond.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

You are now chatting with 'GV-Sales-04'

GV-Sales-04: Thank you for visiting GalaxyVisions. How may I assist you today?

Email ID nasir@kallmall.com: hello sir i am back again yesterday i purchase3d vps server untill now not delivered access info , Are you guys in business or just waisting our time . Dont tell me sales have not process your order i am reading this from yesterday . Let me know what is actual reasson of this delay when you say 2 hours you shoud not mean 2 days

GV-Sales-04: Your order is still in security check. We need to verify your account. This will take 24 hours.

GV-Sales-04: Sorry for inconvenience

Email ID nasir@kallmall.com: how will you pass security check

GV-Sales-04: we need to manually process the order and verify your address with payment.

Email ID nasir@kallmall.com: ask me or do what ever you need to do but dont loose custumers by keeping them waiting unnecessery

Email ID nasir@kallmall.com: its non usa

Email ID nasir@kallmall.com: you cant verify address

Email ID nasir@kallmall.com: it looks i am dealing with some indian company

GV-Sales-04: I'm sorry, maybe you won't pass security check. You can check again tomorrow.

Email ID nasir@kallmall.com: i feel you guys dont have servers

Email ID nasir@kallmall.com: just waisting our time

Email ID nasir@kallmall.com: how about refund how many days you will take

Email ID nasir@kallmall.com: i took a server 3 days back paid by paypal after 3 days cancelled server and did not send me any email why cancelled order eveen

Email ID nasir@kallmall.com: now again same feeling you are tryinhg to give me

GV-Sales-04: We refunded you money first time already for first order of VPS

Email ID nasir@kallmall.com: but no email about reasson and refunded money i will get after 30 days

Email ID nasir@kallmall.com: why not informed cancellation reasson

Email ID nasir@kallmall.com: and why waisted my 3 days

Email ID nasir@kallmall.com: again now its 2 day

GV-Sales-04: You said on live chat that you wanted to cancel order because it taking very long. So I canceled order and gave you refund.

Email ID nasir@kallmall.com: great

Email ID nasir@kallmall.com: i must make posting in group your chat

Email ID nasir@kallmall.com: excelent service

Email ID nasir@kallmall.com: now what about this order

GV-Sales-04: I have to wait for security check to finish. You must wait another 24 hours.

Email ID nasir@kallmall.com: have i asked you to cancell it too , kindly let me know when i will get the server i was told and got email too in 2 hours i will get server

Email ID nasir@kallmall.com: kindly change the formate sending to people that

Email ID nasir@kallmall.com: ************************************************************ This is not your account information email. You will receive your account information including username, password, and IP address within 2 hours of the receipt of this email if you are paying by credit card. ************************************************************

GV-Sales-04: Yes but you paid by paypal. Did you pay with echeck in paypal? For echecks, it takes 3 days to receive money and then we process order.

Email ID nasir@kallmall.com: 2nd order is credit card payment

Email ID nasir@kallmall.com: I waisted 4 days and 34$+34 $ and got nothing

GV-Sales-04: Ok, I will send message to our sales dept and they will check your account tomorrow.

GV-Sales-04: You should receive a response tomorrow.

Email ID nasir@kallmall.com: mail ID nasir@kallmall.com: kindly change the formate sending to people that itss not 2 hours its 2 days Email ID nasir@kallmall.com: ************************************************************ This is not your account information email. You will receive your account information including username, password, and IP address within 2 hours of the receipt of this email if you are paying by credit card. ************************************************************
jim, 11th of October, 2011
Was fine for a month then sold me dedicated server which was always restarting and being updated, today none of my websites work and there site dont work,
Jim Bellisimo, 06th of September, 2011
GalaxyVisions has always been helpful and supportive with all my technical needs. The tech team is excellent, I have a lightning fast connection direct to my forex host. I really cannot ask for a better host and their pricing is fantastic. Thumbs up for Galaxy
John Alvarez, 06th of September, 2011
Very good host, best ive ever been with. There tech team always helps me with replacing bad HW that I have colocated there, they re-setup there network for better voip routes for me. Very easy to work with, would recommend to anyone

John
Richard, 10th of August, 2011
Richard


I have been with GalaxyVisions.com for a couple years hosting my business however as from last week they closed down my account without even giving me a reason or allowing me to get my site files from the server

I have done nothing wrong apart from being a loyal customer and they have stolen my business and not even given me a reason why they closed my account

i am really upset as I have now lost my site and they refuse to even reply or answer my emails

Use this company at your own risk as if there is any problems they will not hesitate blaming you and ripping you off

One other issue I have is that it seems impossible to cancel your credit cards that they keep on file .

This is a absolutely rubbish company and I really recommend that you use a trusted hosting company or you can end up totally ripped off
sufferer, 23rd of May, 2011
Galexy Vision share our hosting details to other so that they can add links and play with your codes.
Be careful, they dont care about any privacy or terms.
Richard, 22nd of April, 2011
Hmm, wow! what can I say about Galaxy. Their tech support is excellent compare to no others may be like Hostgator.
too bad management is just terrible.I'm still there i may not be there by tomorrow. I got an email from this guy name franck saying my server has reach its limit and need to contact them. Got home at 5 Pm I called of course they had already left since they close at 5 PM. I still left a message. Boom my site went offline at 5:45 PM same day. This character name Franck finally reply to many of my emails since tech cannot help me but this franck. He said on his email to call him. I call his cell phone he did not answer left messages nada no reply I text him nothing I email again still no reply.I have many clients on my server I found my self trap and powerless since I care about my clients and desperately wants their websites back. In my emails I told Franck I'm ready to make payment just tell me how much I'll go to Paypal, since I make payment via Paypal to them before. He never answer. In one of his early email he mentioned this is not a money issue.
So, my friends webhosting VPS,Dedicated Servers,sharehosting they all are evil and terrible. The good one like Hostgator are too expensive to get into their servers. That only left us with some dude over in Brooklyn NY to deal with while you are running a serious internet business. I now is search for another host I dont think I'm gonna get a better one since it is very hard to get a very good host plus great tech supports.Let's see what happend with this character name Frank in Brooklyn... may be I'll stay if i can get someone else there to assit me. After all their tech support is superb
Jimmy R, 30th of March, 2011
GalaxyVisions has always been there when you need vital and fast support. They're always ready to help their customers and you really can't beat their personable support team. I've been with them for a little over a year now and I can't express how much I recommend GalaxyVisions. I don't think I could go anywhere else and be as happy as I am here.
TechClan, 29th of July, 2010
Galaxy Visions was down for many hours again today, and their own website was unreachable. Calling their support would get a "Voicemail is full now" and as usual support tickets are not responded to during outages.
Same thing happened on July 7th and today 3 weeks later my support ticket is still open with no response.
See for full details
http://www.webhostingtalk.com/showthread.php?t=967982&goto=newpost



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