Hostgator Reviews by Users
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|lol, 15th of November, 2012|
|Nice try there CaseyDennison. HostGator is shiiiiiiiiiiiiiit and you know it! Garbage host.|
|Asib Tayeb, 09th of November, 2012|
|Amazing host, I bought a shared package and I had amazing uptime and the support was really good, I had to leave howver after I ran out of money, but I will still definetel recommend them.|
|Matt, 12th of October, 2012|
|TERRIBLE. I bought 6 months Web hosting.. and guess what.. got nothing in my inbox. my email. not even SPAM. i contacted customer service: "billing service was down".. just like steven|
|Lisa, 06th of September, 2012|
|Used to be an amazing web host, but over the last 6-8 months, service has degraded substantially. |
Downtime is frequent - though only for 5-10 minutes at a time, it still a pain and causes issues. When contacting support through chat or email, they ignore you until the site is back online and they say "I can connect". Email it makes sense for the delay - but when you are in an active chat and waiting for the support rep to respond, its very obvious you are getting blown off.
I have numerous tickets in for the same issue (downtime), and every time the same response by Hostgator - almost like its scripted to ignore the issue.
|Aaron, 28th of August, 2012|
|Sure their up time and servers are good. However dont be enticed in by the cheap prices they go up a lot after the first term. But that aside their customer support is absolutely appalling, most of the time you are lucky if you get a response within a day most of my recent ones have been one day +. |
I really do implore you to steer well clear, no matter how competent you are at running a site you will need to contact support at some point. Their staff tend not to read all the information and treat you like a drooling idiot. They do not value their current customers. You have been warned!
|Steven, 09th of August, 2012|
|Unbelievable! Nine of us had sat in front of the conference room screen to get another blog site going for a well-known client. There we went in and paid for 3-yr subscription through PayPal. PayPal forward completed transaction number and we waited for HG to reply with confirmation that it was ready to go. Guess what? It never came.|
After about 15 minutes we contacted a very nice HG CSR, Leigh. She noticed all's well except HG Billing System was down; thus their system showed that we have not paid. The ticket was escalated up to the HG Billing Dept. and we will be notified shortly. We waited. Again, guess what? It never came.
Fifteen minutes later, we contacted chat-line to the billing dept, we got another HG CSR, Chris, and provided him the ticket number. He went ahead and asked for most details as the first CSR had already documented. He, in turn, noted that the Billing System was not working and will need to be repaired before we can have any workable solution with HG. Guess what? We decided not to wait any further and went ahead and canceled the account.
A few of us already had recommended other clients to use HG and now after this: no more! We wasted over two hours while HokeyGator whittled around. Luckily the client was there to see the complexity of dealing with incompetency and HG is one of them.
|Inspirasi dunia, 11th of March, 2012|
|Aku ditakdirkan menjadi inspirasi dunia. Dimana semua tentangku dari namaku "JOHN" sampai kisah cintaku menjadi sumber inspirasi lagu2 dan film di seluruh dunia.|
|CaseyDennison, 13th of January, 2012|
|Been using for 6 months. Never delt with downtime and there custimor service is outstanding. Very good hosting.|
|Ken Lee, 18th of December, 2011|
|This host have really high server loads on shared hosting servers. I have experienced couple of hosts and HostGator is the worst. Just for index.php to load takes 21 seconds and for other hosts and including 000webhost takes only 0.5-2 seconds. Uptime is really bad also, in December 2011, my site uptime is only 97.8%|
|Fred Morgan, 14th of December, 2011|
|Strongly suggest you get rid of your spam|
"bevanjackie, 28th of October, 2011"
I find Hostgater one of the best around and I've used a few over the years.
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