Ibiscushosting.com General Information
Ibiscushosting was found in 2009 and it is now 4 years in business.
Website title: Ibiscus Internet Services - Web Hosting | VPS | Dedicated
Website description: We offer web hosting, reseller hosting, virtual private servers and dedicated server solutions along with 24/7 support!
Company name typos: ibiscushost, ibiscushosted
264, Sofokleous Str.
Ibiscushosting Staff Answers Our Questions!
What moneyback guarantees do you offer?
We offer anytime moneyback guarantee on our shared web hosting accounts and reseller accounts.
That means that we will grant you a refund with no questions asked whenever you wish for the time from the day you request the cancellation until the end of the paid period.
Eg. If you purchase a Standard hosting plan and use it for one month and then decide to cancel, you will be refunded for the remaining 11 months.
Note that on the refunds we substract the cost for any free domain that you aquired during signup. Although the domain will be available to you for 1 year.
We do not offer refunds to VPS and Dedicated since we have monthly fees and you can cancel anytime without future payments.
What is your average uptime?
Our uptime can be verified at: http://www.webhostingstuff.com/company/IbiscusHosting.html. we currently have a 99,71%.
What is your support response time and what does it cover?
Our average response time is around 1,5 hour and we provide support through our online ticketing system. We provide support regarding our servers and control panels, we do not support you on programming your website, but we will always help you troubleshoot issues you might be having.
Do you have any coupons or discounts?
In shared and reseller plans we offer a free .com/.net/.org domain for 1 year and we also have a promo for our VPS plans 50% first payment using the coupon "GETTOKNOWUS".
What else can you tell about your company and services?
As a company we aim to provide top quality in our services and the best customer support by highly trained professionals. We always do anything possible to satisfy our customers.
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