Jaguarpc.com General Information
Jaguarpc was found in 1998 and it is now 15 years in business.
Website title: VPS Hosting, cheap web hosting, virtual dedicated servers, cpanel vps hosting, unlimited reseller hosting, dedicated servers, Virtual Private Servers, virtual private hosting, Linux VPS Hosting, Reliable Web Hosting - Jaguarpc
Website description: JaguarPC.com is a Texas hosting company providing quality, non-oversold, reliable hosting solutions at an affordable price. Our services are backed by 24/7 professional customer support, stellar hardware, money back guarantee, and uptime guarantee.
P.O. Box 1108
Fulshear, Tx 77441
Jaguarpc Staff Answers Our Questions!
What moneyback guarantees do you offer?
What is your average uptime?
Generally our uptime is more than 98% and we try to improve it to 100%. There is a network status page that is available in the client area for registered clients.
What is your support response time and what does it cover?
We have one of the best response time in this trade. On the average response time is around 10 minutes.
Do you have any coupons or discounts?
What else can you tell about your company and services?
Jaguarpc Reviews by Users
Each review passes our filtering system, so you can be sure that all reviews are honest and real (all spam, duplicate and self reviews are filtered out).
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|Chad Parry, 07th of December, 2012|
|I ordered a JaguarPC VPS a few months ago, and they still haven't finished provisioning it. Email and web services were working for awhile in spite of the kernel problems, but this week my server has had a 3-day outage. I may never get my data back, because the JaguarPC team doesn't know how to turn the VPS back on.|
Nobody should ever order a VPS from JaguarPC. They can't deliver.
|john, 14th of July, 2012|
|I would star far away from these guys. If you ever have a problem it will take days to get it fixed.|
Every ticket we have opened with them has taken multiples of hours for them to look at.
Their support telephone number does not work and their sales number goes straight to voicemail most of the time.
|Kevin Fisher, 17th of May, 2012|
|I have used JaguarPC for several Linux dedicated servers for over 5 years and am very happy with service and support. |
However, 2 years ago I also purchased a Windows VPS. Since then, it has been a nightmare!
My VPS is down almost every other week. Response time is 12 hours average. Level 1, Level 2 and phone support is worthless other then giving you a BS "sorry I will forward your ticket to Level 3" response. Then be ready to wait!
There staff has been quoted on their support forums as saying that they are "phasing out Windows VPS services in the future to focus again on Linux services". Yet they continue to advertise their Windows VPS on their site and sucker new clients in with statements like "JaguarPC uses industry-leading software and the most powerful hardware nodes to provide the industry's best VPS hosting for Windows...".
Seriously?! That couldn't be more dishonest and insulting as a current client who gets craptastic service and support!
When I confronted them about why are they still selling a product that they can't AND don't want to support (and have admitted that they are phasing out), my posts on their forum were DELETED!
I'm not usually one who runs out and post bad reviews. But they've forced me to share my negative experience due to their dishonest sales tactics and censorship.
I would recommend that anyone looking for a Windows VPS to run far, far away from JaguarPC!
|Jorge Silva, 23rd of September, 2009|
|jaguarpc have been great over the 2 years I have been with them. Their support is fast most of the times and their servers are reliable. Shared hosting gigadeal is the best in terms of reliability.|
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