Jodohost.com General Information
Jodohost was found in 2002 and it is now 11 years in business.
Website title: ASP.NET Hosting, Windows Hosting, Reseller Hosting by JodoHost.com
Website description: odoHost is a top-notch quality windows hosting, asp.net hosting, reseller hosting and linux hosting provider. 99.9% Uptime, 30-day Money Back Guarantee and 24x7x365 day online tech support ensure that your website is hosted at the right place!
Company name typos: jodohosting, jodohosted
Jodo Internet LLC
1517 E Hillcrest Street
Orlando, FL 32803
Sales and Support: (407) 941 876 6175
Jodohost Staff Answers Our Questions!
What moneyback guarantees do you offer?
We are offering 30 days moneyback guarantee to all our customers. Please find the details at www.jodohost.com/moneyback.asp . Within 30 days on your singup, if you decide to leave our services, you need to fill our online cancellation form and verify your cancellation request, then we will delete your account and refund your money to your payment gateway.
What is your average uptime?
We are offering 99.9% uptime for our Reseller and Shared hosting users, and 99.5% uptime for WinVPS users. We do offer SLA please check www.jodohost.com/sla.asp for your information. You may check live status of our servers from http://jodopulse.com:8090/prtg.htm . We do update our customers regarding any maintance and network outage at our support forum http://support.jodohost.com
What is your support response time and what does it cover?
We are providing 24 x 7 x 365 days support to our clients through 3 channels Live Chat , Phone support and Ticket support. We are offering 60 min (max) response time for any technical ticket.
Do you have any coupons or discounts?
If you sinup as a Paid user and pay us in advance for one year, i can offer you 5% discount on your package yearly fee ( ..not valid for VPS packages) . We are offering Free Trial of our Windows (www.jodohost.com/windows.asp ) and Linux (www.jodohost.com/linux.asp) for 7 days . You can registered as "TRIAL " user with a domain name and try our services, if you wish to continue with the same account, you can get the same account paid by just changing your billing profile from Trial to Credit card / Paypal or 2checkout.
What else can you tell about your company and services?
JodoHost was launched in December 2002. Jodo Internet LLC is the holding company. IT Services to JodoHost is provided by Group Company which has incorporated business in US and in India. Group is a privately owned and profit making business. Complete operation is in-house. This helps JodoHost understand customers requirements better and results in service with higher customer satisfaction.
Jodohost Reviews by Users
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|Frank Azar, 14th of June, 2013|
|They LIE!!!! Jodohost average uptime is NOWHERE NEAR 99.9%. Even as I write this my sites are down. JodoHost did get their own site back up pronto, but customer sites have been down for 2 hours at this point.|
Just to add some objective data to this, I started monitoring my sites with a third-party quite some time ago. Uptime hovers around 98%.
When they are down, getting any info on ETA for fix is impossible. NO COMMUNICATEION anywhere. Their phone goes busy, thy shut off support chat, and they don't have a "current outages" page to track progress of fixing.
In short, they are a "bargain" hosting company, and you better either have a backup for anything critical or be prepared for (and OK with) site outages.
|Daniel, 16th of April, 2013|
|support is very bad. communication very bad. Overall, I would no use again. Be very careful, think again before accepting.|
|Mark, 29th of September, 2012|
|Jodohost - BAD !!|
I have been with Jodohost for several years with a Reseller account.
Very frustrating. They have an Indian support crew that lacks knowledge and lacks the ability to simply comprehend. Resolving problems such as email not running can take an lot of time.
Moreover while their Home page show quickly, their Management Console is SLOW as a wet week and very frustrating. You simply cannot sit there and wait for 3 minutes for a page to display.
They also claim they send invoices and reminders. Every so often something happens at their and and while they think they have been sent, they are not received.
They will also Suspend your account if more than 7 days late in payment - for $17.50 - rather than sending a reminder email. Simply unacceptable after 5 years of being a client.
|Hans, 11th of September, 2012|
|I've been with JodoHost for 7+ years and am hosting quite a few websites with them.|
They are the BEST host I have ever found.....and believe me I tried plenty of others before I found JodoHost!
If you want RELIABILITY, Awesome Customer Service..... JodoHost is the Best around........hands down the best!
|MD m hoque, 08th of January, 2011|
|I am very much disappointed with them lately. Last 2 months they have very poor uptime. I give you sample uptime report of one of my webpage bellow|
Frequency: Every 5 Minutes
Status: UP Since 2011-01-03 08:38:30
Date Outages Downtime Uptime%
2010-12-27 Mon 25 4 hrs, 36 mins, 31 secs 80.797%
2010-12-28 Tue 27 4 hrs, 11 mins, 16 secs 82.551%
2010-12-29 Wed 30 7 hrs, 34 mins, 7 secs 68.464%
2010-12-30 Thu 29 7 hrs, 50 mins, 17 secs 67.341%
2010-12-31 Fri 30 8 hrs, 15 mins, 50 secs 65.567%
2011-01-01 Sat 30 9 hrs, 52 mins, 32 secs 58.852%
2011-01-02 Sun 29 9 hrs, 45 mins, 13 secs 59.360%
Summary: 200 52 hrs, 5 mins, 46 secs 68.990%
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Only 67.99% uptime
I have been in touch with their Tech guy for weeks but they are failed to fix the issue which occurring every few hours..
I suggestion stay away.
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