Maiahost.com General Information
Maiahost was found in 2006 and it is now 7 years in business.
Website title: Cheap web hosting services from $3.95 per month single/multiple domain hosting
Website description: Cheap web hosting services on non-oversold fast servers with php5, GD, Curl, Zend Optimizer Mod_Rewrite custom or ready-made PHP scripts
Company name typos: maiahosting, maiahosted
Psionic Studios, LLC
37-28 61st Street, Woodside NY 11377
Call us at: (646) 536-9268
eMail Sales: firstname.lastname@example.org
Maiahost Staff Answers Our Questions!
What moneyback guarantees do you offer?
30 day money back. Full refund minus domain name registration if you use free reg.
What is your average uptime?
99.9 on some servers we have 100% for the last 1 year depends on the hardware network and most of all God.
What is your support response time and what does it cover?
Tech support – server issues 24/7 via tickets inside the clients area, Sales and phone support only regular business hours NY time.
Do you have any coupons or discounts?
Use maia10 for 10% off.
What else can you tell about your company and services?
We’re just a regular hosting company. We consider CMS hosting to be our advantage since we specialize on that and we’re all professional web developers which helps us troubleshoot rather complex issues with ease.
Maiahost Reviews by Users
Each review passes our filtering system, so you can be sure that all reviews are honest and real (all spam, duplicate and self reviews are filtered out).
Got something to say about this hosting company? You can also submit your own review (scroll down for the input form).
|Jacqueline, 20th of May, 2013|
|Terrible webhosts, I have just lost over 24 databases after their supposed upgrade, and no apology for them that they lost my databases and hence my websites are dead, lack of backup etc. I'd strongly caution you against using them.|
Terrible customer service to boot, my woes trying to contact them with sites down I only shudder. As of today I am moving and will never look back, cheap is expensive in the long run. They really run quite a shoddy outfit there, quite amateur in my opinion and no wonder most of their reviews are so negative
|Angie, 22nd of February, 2013|
|CLIENTS BEWARE - MAIAHOST IS ALMOST LIKE A SCAM|
We went with MaiaHost sometime last year because surprisingly a friend recommended them to me. Despite Maia's clear indication that they have a 99% uptime, that's not true at all! Quite often our site was down. Our programmer was barely able to get work done at least four times in only a few weeks early on. For several months everything seemed OK. Then billing cycle came around again and we started having more problems.
We happily moved to another host and transferred our domain name first. Second, we tried to transfer our files and database. Our new host asked us for the information to do this and, it turns out, they were unable to because MaiaHost does NOT allow you to make back-ups of your own website!
That's right - you will lose absolutely everything if you can't back it up, and there is no backup feature. Only MaiaHost themselves can do it, through Tech Support. This, by the way, is absolutely ridiculous! As an admin of your own website, you should be able to back up your databases and file system with no problem.
To top it off, their support is absolutely horrendous. During the day we were faced with people who typed like 12 year olds. Much chat speak, smiley faces, and lack of capitalization led us only to the fact that the representative helping us did not make our back-up available to our new host, so we had to contact support again.
If you have a site emergency at night, you better not count on MaiaHost to pull through for you. They seem to have only one support person online at night who is usually not even available - and they can't do anything to help you with what you need.
Not to mention that the phone support is not a toll-free number (which should have keyed us off in the first place) and when we do try to call no one is there.
We are happily moving to asmallorange.com and will be overjoyed to be done with this whole fiasco.
In addition to all this, most of the time our site was sluggish and it took a while to see changes once they were added.
DO NOT go with MaiaHost!
|Seattle Dredge, 23rd of August, 2012|
|I have had the same problem. My account was just shut down for no reason, and no one will respond to me. I've tried support tickets, live chat, email and phone. Nothing!|
What did everyone end up doing? Was there any way to move your domain along with all of its information, or did you lose everything?
|Poon Poi Ming, 13th of June, 2012|
|Bad experience with them. I joined their Multiple Domain Hosting and after 5 months, they locked me out, claiming that they only expected a few pages per website, despite what they had mentioned in their advertisements!|
|ChrisMoehrer, 22nd of May, 2012|
|Don't take it for business purposes!|
Productive site taken offline without warning.
Unbelieveable experience with maiahost:
My site was just intentionally taken offline from staff because I have "abused" the service (thats what they say). This is completely untrue.
First of all, they tell you there are no quantity limitations (as is the offer on the website), then they just close the account without even giving you prior an information or trying to figure out the problem (if there is one, I was not causing it)!!
What I did was testing some drupal modules. Each module was downloaded from drupal.org. I have not written a single line of code by myself. I did common administrative things like database backup and install / uninstall additional drupal modules!
The servers response times were not very good in the past, but it was okay for a shared host. In addition to that, I had to open several support tickets due to misconfiguration on their side. Maybe I was getting too "inconvenient".
The basic problem is: Script execution takes long, because the CPU is shared with other sites..... Some scripts run between 5 and 10 seconds. (And I am not talking about complex database queries. My database had a total compressed (zipped) filesize of less than 2 MB!!!!)
The funny thing is: The time consumation of the script is the reason, why my account was locked, and my PRODUCTION site is down now. They say, it is inacceptable, that I am consuming so much CPU time.
They have implemented memory and script execution limits anyway (PHP.INI config and things like this), nevertheless they say, it is my fault, when the scripts consume too much ressources.
My drupal installation is a small volume site, with nearly no traffic so far, I just began with building it and publishing some content. I swaer, that I did nothing malicious and all modules were from drupal.org without any modifications. I have told them to check my modules and the logs to see that I did not do anything uncommon. I just wanted to develop my site further and add some additional functionality.
Maiahost can host some static HTML pages, but no CMS with traffic from my point of view.
I have another website on hostgator and I never had similar problems.
Beside of this:
A support guy who just locks down a productive domain without warning must be crazy anyway. My site is down now for about 2 hours so far. Enough time to loose page ranks.
I have written to the support and management, but no reply so far.
Obviously they have no problem with a downtime of several hours even if the site is productive.
If you run some sort of private website, you can maybe take this hoster. If you run some sort of business, then forget it. They will kill it! This is my experience with maiahost.
Some additional info: Whenever I had a ticket (adressed to management, sales or admins) it was answered from ONE person over several weeks which is no coincidence, I guess. What do you think happens if this person is ill one day and you have a problem with your site?
|Red, 10th of March, 2012|
|This is the best site I ever found and they have best support.|
The speed is fast as light they never had a down time.
Its reliable. I would recommend this to people who want or in need of hosting.
They have a good fixed price for you and its cool
|Bill, 31st of December, 2011|
|I was with maiahost for over two years and now that I look back I had mostly problems. The short version of the story is that my site was constantly being hacked and they could not keep it secure. On their homepage they advertise all theie up to date security packages, but none of that could keep my FTP and .htacess files account safe. My site got listed as a spamming site by Spamhaus and maiahost immediately canceled my account with no apologies. My site was off line a couple times a month on average fro various problems. I just switched to a free service as all I run is a movie blog, but if I had a business I would in no way recommend maiahost.|
And while I am here I will also say to avoid a scam palce called wewatchyourwebsite. This guy, Tom, took 30$ from me and was not able to deliver in the basic way what he promised. Out of desperation I paid for his service to further protect my site, but immediately I was hacked into again and I was the one who got the problem myself, and not his "system" that he claims scans my FTP constantly. When my site was account was closed by maiahost only after 3 weeks with wewatchyourwebsite I asked if I could get a partial refund and two emails were ignored. He also claimed he had sent emails to be saying a problem was detected and what I had to do to get it corrected (why should I have to do anything) but there were no such emails.
Avoid both places.
|maggie, 03rd of December, 2011|
|After I put my review here and talking to the Maiahost email service, I got my refund by the end, so I must say their online service is good after all. |
|maggie, 18th of October, 2011|
|I transfered my domain from other hosting site, first few months everything was fine, but one day after I log in my domain through maiahost web service, my email was hacked, and start send out bad email, so my domain was shut down, when I found that out several days later( I did not check my domain everyday, and nobody notice me that my business domain was shut down), I called the customer service, and I think this is one man show company, because anytime I was answered by same guy, who is not really help me anything, instead he said my domain was shut down because I send out bad email, that does not make any sense I am doing the business on jewelry, why would I doing such thing, but dose not matter how I explain he still refused to reopen my website, so right now, I can not use my web and can not transfer, and no one even try to help to me in this company to solve this problem, so do not take your risk spend your time money and anything on this company, you will regret your choice like me, and other thing I do not like, that guy said because I am Chinese, so I may send the bad email by myself or by any my Chinese friends, that is racial discrimination.|
the reason I send this review for several site, you can see how frustrated I am, and no one try to help me in their service, so do not use their hosting, it is a scam.
|Poon Poi Ming, 13th of December, 2010|
|Yes, I totally agree with Chris Hansen. I was locked out after 5 months with them, even though I only used 5% of the bandwidth that was promised me. They insisted that I must changed my Maia Multiple Plan Shared-Hosting to Virtual Dedicated Server (VDS). I suggested that I disabled my biggest website and also some minor ones until they are satisfied but they would not want to hear anything, other than to agree to upgrade to VDS, because that means super windfall profits to them and "daylight robbery" to me. I checked with GoDaddy and confirmed that I won't be needing even their Unlimited Shared-hosting Plan, much less VDS!|
Submit your review about Maiahost.com