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Ragesw.com General Information |
Ragesw was found in 2000 and it is now 13 years in business.
Website title: Mac OS X SEO Software Tools | Web Hosting & HTML Editor
Website description: RAGE Software helps Mac users design professional websites and get their website to the top of search engines with our Search Engine Optimization (SEO) software.
Contact Information
RAGE Software
+1.4167728585
1054 Centre St. Suite #262
Thornhill, ONTARIO L4J 8E5
CA
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| Anthony Cheston, 22nd of July, 2012 |
| I am a mac user and use "iWeb" to design my website. I published through "MobieMe" which was discontinued in June 2012 and have been pushed into finding a new web host. After signing up with a host who had problems publishing my site I searched the net and came across "RAGE" which, according to their site specialises in iWeb customers. I registered with them on July 06. 2012 and up until today (July 23. 2012) my site is still not running as it should. Customer service is absolutely TERRIBLE. There is no chat and everything is done by e-mail. They seem to only work 9-5 Mo-Fri. although they did tell me they work weekends "Sorry for the delay. It was the weekend and I was unable to access my support clients (you are assigned to me)." "We do work weekends here, but hours are not as long as during the week so during swamped weeks, things can get backed up a bit." I have sent them 10 e-mails since I registered with the same problem. replies have taken:- 1 mail - 6 hours 2 mail - 64 hours 3 mail - 1:30 4 mail - 10 hours 5 mail - 6 hours 6 mail - 2 mins 7 mail - 8 hours 8 mail 12 hours 9 mail - I sent on 21.07.2012 at 08:34 and have still not received a reply (48 hours and counting) The answers to my mails were never sufficient to solve the problem and 2 questions I posed have still not been answered I have offered to do a night shift so as to get the problem solved by chat either on Skype or another method but have had no response. |
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