Santrex Reviews by Users
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|Řivind, 24th of April, 2010|
|This is the worst VPS service I have ever used!! Their VPS servers were recently hacked and since they had no backups all my data was lost!|
NEVER USE SANTREX!
|lucky, 14th of April, 2010|
|They Are the worst VPS hoster i have ever come across . Their vps is always down . they keep wiping your vps for no reason . they are worst please be away from them . don't waste money on them instead donate in some cause . |
BAD BAD BAD Company
|whitemike, 17th of March, 2010|
|Horrible! Seriously, the worse.|
|Antony, 09th of February, 2010|
|I am not very long time costomer of santrex but I am compeletly satisfied with the sevrice quality and quantity they provide.|
I host a small static site at one fo their american server and really glad being charged that cheap and recieving good support.
I think it is a fair company, which corresponds the offered specs and price. The uptime is above average, and surely better than man can find for the same price. I also like their content freedom and the ability to host most of the applications and CMS.
This company can be recommended.
|Unal, 26th of January, 2010|
|when you open ticket, they always say: everything is ok, it is done for you. But there is nothing. They didnt check its situation. |
For example, they can't add dedicated ip to its master reseller plan for 6 days.
They didnt accept money back. Why? Because they have TOS.
This company is not good. Stay away!
|cerjturb2, 09th of January, 2010|
|the negative guys are idiots.|
i've used multiple santrex VPS's and yeah, they're slow support and sometimes the service can be flaky. but overall its worth the whole 10bux per vps. when they have downtime its usually not their fault.
|Jimmy, 08th of January, 2010|
|they suck , they are fraud , service doesnt work , they use illegal actions to complete service , they are scammers , hackers|
never santrex , whatever the reason is
|sam, 03rd of January, 2010|
|santrex THE MOST HORRIBLE COMPANY EVER!|
|Estevao Rada, 03rd of January, 2010|
|God hosting service! Recommended by me!|
|Dennis Herbert, 27th of December, 2009|
|Their support is horrible!|
I've been with Santrex now for 3 months on the Standard $6 a month package. However when I signed up everything seemed professional like their site and getting started.
I paid my money for 6 months then the waiting started.
I signed up for 6months on the US server also known as volcano by the staff. First problem was paypal - I ordered through paypal and got a receipt. I never got an email from them as their mail servers ARE BLACKLISTED. My account is active and I can access cPanel and the site works but in the billing, my domain status is still Pending? Well I never got my cPanel login till the second day after purchasing it as the staff wouldn't give me my login details as it would be in the activiation email with the DNS servers.
First problem. - Didn't recieve email.
Second problem. - Couldn't login till day 2 when someone else replied and I showed them the paypal receipt.
Third problem. - I setup my site but I needed their DNS servers, asked over support and they said I don't need any if I bought the domain with them. I didn't I replied I bought it through go-daddy. Again they said buy it with us and I will get the DNS setup for you. I was like no the service states you tell me the DNS to put into my current domain registar. After a few more days someone else came online the technical help, asked the package I was on... woe is me they couldn't just check and then told me my DNS servers where NS0.santrex.net and NS5.santrex.net
Fourth problem - I complained about Fantastico not working.
Still to this day it doesn't work.
Fifth - Complained about backup in cPanel not working
Sitll to this day it doesn't work.
Sixth - Complained about mail not working? I can't send mail or recieve any to my domain www.richardslive.com
Overall the service is horrible.
Sure it looks good value for money.
But trust me all the packages you get the same crap service.
The site seems to have two people, Nick Book and Robert Holbrook who probably are the same person.
Also at the moment my site has been down for a week!
I have been with them three months now and downtown happens at least twice a week and the only response is .. service is fine here sir. I ask 15 different people! With 15 differnet providers! And they cannot access richardslive.com
At the moment I sent a ticket a week ago asking why the server is down - their reply .. ram upgrade? few hours.
Then next day I was like huh.. still not up asked again. Few days. 2 The most sir I volunteer.
Its been ONE WEEK NOW! and I submitted a ticket earlier today and got the response A FEW DAYS!
SANTREX.NET = THE MOST HORRIBLE COMPANY EVER!
IM NOT EVEN SURE THEIR REGISTERED?!!!!!
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