Solidspace.com General Information
Solidspace was found in 2002 and it is now 11 years in business.
Website title: Solidspace
111 North Chestnut Street
Victoria Hall, Suite 200
Winston-Salem, NC 27101
1.888.340.0020 toll free
Solidspace Staff Answers Our Questions!
What moneyback guarantees do you offer?
All details are shown in our SLA: http://www.solidspace.com/client_support/technical/SLA.aspx
What is your average uptime?
You can see our network status live at anytime here: http://www.solidspace.com/network_status/index.aspx
You can see our uptime and response time here: http://host-tracker.com/web-site-uptime-monitor/749332/ff/
What is your support response time and what does it cover?
For website hosting we offer basic support via phone and email during business hours. The shared servers are monitored and managed 24/7. We direct web development to a local designer who uses our service.
Do you have any coupons or discounts?
I can give you the new hosted pricing that isn’t on our website yet if you let me know what you need for webspace, OS, email, etc.
What else can you tell about your company and services?
SolidSpace is more than a hosting company as we provide datacenter level management and other IT services. We focus primarily on client support and providing a robust, reliable environment for ours. Unlike places like GoDaddy, etc, you will have a shared account on a server with a small, limited number of clients instead of thousands and will be able to reach a live human tech easily by email, phone or our ticketing system. If you want worry free service, then we’re the answer.
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