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Tdmedia.com General Information |
Tdmedia was found in 1998 and it is now 15 years in business.
Website title: Digital Marketing - TD Media tdmedia San Diego Optimized Web Site Design With Results
Website description: Attract more targeted visitors to your web site and convert those visitors into customers. TD Media produces expert digital marketing solutions for businesses always focusing on bottom line measurable results.
Contact Information
TD Media, Inc.
6351 Corte Del Abeto, Suite 100
Carlsbad, CA 92011
Phone: 760-438-9393
Fax: 760-438-9392
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Tdmedia Staff Answers Our Questions! |
What moneyback guarantees do you offer?
We don't have an official money back guarantee but if you want to cancel within the first 30 days I would be happy to give you a 100% refund of your hosting fees.
What is your average uptime?
Googling "tdmedia uptime" provided a link to this page:
http://www.webhostingstuff.com/uptime/TDMediaInc.html
which shows a 99.97% uptime over the last 924 days. The 319 minute outage in December 2007 was from 12AM on when we were moving our servers to a new data center.
What is your support response time and what does it cover?
We definitely do not help clients learn how build their own web sites. We are not a resource for learning HTML or CGI coding. Typically, we do not support any application which we did not build. Our standard support for hosting related issues is available M-F 9A-5P by telephone. Emergency services is available 24 hours also by telephone. We prioritize support issues by severity with level 3 issues getting top priority and an immediate response time. Less severe issues may take up to 48 hours to get a response unless a prepaid monthly support contract is in place.
Do you have any coupons or discounts?
What else can you tell about your company and services?
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