Waterloo-media.com General Information
Waterloo-media was found in 2009 and it is now 4 years in business.
Website title: øWaterloo Media - Austin, Texas Custom Web Design and Development - Cloud Hosting. Custom Blog Design - Joomla, Mambo, Wordpress. H-Sphere Control Panelø
Website description: Waterloo-Media - Austin Web Design - web development company offering custom web site design and web hosting for North America
Company name typos: waterloomedia
Data Com Technology Services
7011 W. Parmer Ln. Ste. #116
Austin, TX 78729
Waterloo-media Staff Answers Our Questions!
What moneyback guarantees do you offer?
30-Day money back guarantee that you can initiate via your control panel at any time before the 30 days are complete.
What is your average uptime?
Average up-time is your industry standard 99.99%. Our gear is located in a co-location data center with total redundancy for power, ethernet, and managed 24 hrs a day by the data center staff. I am actually working on a script that will provide up-time stats however at this time it is not in production yet.
What is your support response time and what does it cover?
We try to provide a 4 hr response time, and usually it is more like 2-3 hrs. We also provide support documentation. Web development assistance is provided via our free WordPress, Joomla, and Site Builder tools. We do however provide custom development services as well. The service is $45.00/hr.
Do you have any coupons or discounts?
We do not offer bonuses or coupons for our services because our prices cannot be beat. However if you find a service that is comparable to us at a lower price, we will match their price and provide 10% additional discount.
What else can you tell about your company and services?
We have been in the hosting business for over 12 years and as you can see I like to personally get involved in customer service. My business strategy is to have a personal relationship with all of my customers and to provide that personal touch.
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