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Lightbulb Can I cancel account request? - 11-07-2011, 04:22 AM

I requested a free domain, and moved my blogs here for test. This place is brilliant, and is much better than most free hosts. That's why I tried to create a new account to point my own domain here.

That account was not verified after 24 hours. Now I realized it's not necessary to request a new account. What I need is to park my own domain to test account. I tried, and it says the domain is already in database. I think the cause should be new account request.

Is there anyway to cancel the request?

domain: songrijie.com
email: rijie.song@gmail.com
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Default 11-07-2011, 09:51 PM

Please submit a ticket so we can assist further.


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Default 11-08-2011, 11:51 AM

I tried to submit tickets couples of times, no response for days. It shows "no open ticket".
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Default 11-08-2011, 03:43 PM

That's a problem with your browser's setup. Try from another PC


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Default 11-09-2011, 12:38 AM

Thanks for your update lobrc!!

I tried chrome, IE, FF.. got the same. It shows following message after I submited the ticket. But it shows "no open ticket" in table.

"Your ticket has been submitted successfully. You will get reply in 24 hours."

I didn't get any response for days.
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Default 11-09-2011, 02:17 PM

I had modified nameservers to your DNS. Now this domain doesn't work for days. I submitted 4-5 tickets, no any response. The account is still under verification. So disappointed...
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Default 11-13-2011, 12:52 AM

I couldn't wait any more, since I'm not sure it would be approved or not. Go and find another place. You'd better keep customer posted about the progress even this is free service.

Thanks anyway.
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Default 11-14-2011, 02:49 PM

Quote:
Originally Posted by songrijie View Post
I couldn't wait any more, since I'm not sure it would be approved or not. Go and find another place. You'd better keep customer posted about the progress even this is free service.

Thanks anyway.
I'm too
This is my domain : (doitacvang.com) and (vietartflower.com.) and ....What is FREE SERVICE !!!!!!!!!!!!!!!!!!!!!
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Default 12-09-2011, 03:32 PM

I have active my Account ( doitacvang.com and vietartfower.com) Thank you ........
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Default 12-09-2011, 03:34 PM

For account related issues, please submit a ticket.


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