I don't know how you managed to skip the large warning when you login to your account..
Server #mysql3 is under the maintenance
We are currently performing a maintenance on the Server #mysql3 which holds MySQL services for servers #15 #16 #19. It is estimated that this maintenance should be completed within 2-3 hours.
Please do not submit and tickets about this issue and do not increase our work load as we are fully dedicated in resolving this server problem.
We thank you for your patience and understanding.
It's been nearly a day since then. I don't know when will it be fixed.
P.S. There is a "Customer assistance" board also. You should have made your topic there.