Can't log in to any of the file managers

tenchistv · **Can't log in to any of the file managers -** 01-28-2011, 12:54 AM

Hey guys, I need help ASAP as I'm getting frustrated trying to figure out what's wrong and how I can fix it.

This is what's going on. When I click on either of the file managers, I put my correct FTP login, and when I click continue I get this message:

Warning: ftp_login() [function.ftp-login]: User a2200128 OK. Password required in /home/manager/public_html/includes/filesystem.inc.php on line 122
An error has occured

Unable to login to FTP server tenchistv1.webatu.com with username a2200128.

Are you sure your username and password are correct? Please contact your ISP helpdesk or system administrator for help.

Also, I can't view ANY of my pages. When I got to any of them I get redirected to this site: http://error404.000webhost.com/ You may see for yourself by going to my index page: http://tenchistv1.webatu.com/

I would really appreciate any guidance in resolving this issue. I have tried contacting 000webhost for support and they haven't help at all. I tried logging in through dreamweaver and other FTP programs and they all give me errors.

What is causing the problem and what do I need to do to fix it? Thank you in advance for your help.

Intense Gaming · 01-28-2011, 02:48 AM

Try deleting the domain and re-creating.

tenchistv · 01-28-2011, 06:38 AM

It's a 7 month old site, I have too many information that i dont want to lose, by the way back up feature on control panel does not work as well.

lobrc · 01-28-2011, 06:54 AM

We are working on it.

tenchistv · 01-28-2011, 07:05 AM

I was told the same thing 16 hours ago for a staff member

Quote:

Posted by Staff Member, on January 27, 2011, 12:25:54
Hello,

Yes, we are already checking this issue.

Many Thanks,
Alexandr |

Volunteer Staff
www.000webhost.com

It has been 40Hours already(and counting) that I opened the ticket and still no answer. Very sad :'( I'm gettin frustrated :@