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Why I can't access my site? -
01-07-2010, 12:17 PM
This could be because your ip has been banned. Please do one of the following to rectify the issue:
1. Wait 24 hours for the ip ban to go away
2. Contact your ISP to change your ip for you
3. Restart your router or modem which may change your ip. Please note that this may not change your ip and in this case you will have to choose another option.
An ip ban occurs when your ip address accesses your domain more than 2000 times in 24 hours.
If the ban is still there after 24-48 hours, please open a help desk ticket to request to clear the IP ban on the server manually
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