There appears to be an issue with some accounts and you may notice
- Website List not working correctly and displaying all or any of your sites
- FTP refuses to connect or it does and the files are not there
- File Manager hangs on loading or when it does load files are not there.
These issues are being investigated currently.
1/10/2017 9:20am EST
File Manager on account with fully built website but files are not appearing:
403 Error on loading sites affected
FTP with correct username/password but still doesn’t connect
My website is: http://mconcertinas.com.br
My files was deleted without any notification first, Is really hard to consume the limite of CPU or RAM since it’s a new simples site i worked before with hostinger for years and never got problem and this site do not have a month and was removed, why? There are some explanation? Some way to recover the files? 4 days ago was working normally now is gone!!
My Database still exists but files gone and i don’t mess up, deleting it because i didn’t even acess the files since i create the website weeks ago.
What can be done? Please help to recover the files!!!