500 error when accessing protected area, nothing in logs

I was checking my (private) family tree sub-site so I could show it to the rest of my family.

The main site is running fine at
http://woodworkinfo.site88.net/

But my sub-site, in a sub directory with a password is NOT accessible. I do not get any kind of login/password rejected message, I simply get:

Application error

An error occurred in the website and your page could not be displayed. If you are the website owner, check your logs for details.

I have gone to the Settings/Logs area of the maintainance site; it shows:

Time Event
The list is empty.

Can anyone help? On the face of it, it appears the protection mechanism itself is broken,

Can you remove the protection then re add it?

1 Like

Yes, I can.

Yes I have.

And now it works. Care to tell me why, or is this just “one of those things that sometimes happens”?

BugBear

@bugbear

It happens sometimes because of .htaccess errors. Anyway, we are glad to hear your problem is fixed.

If you have any other problem feel free to post here. :wink:

1 Like