Blank webpage when publishing Zyro site (January 2019) Issue Reported

Community support
#1

Hello, I have made some changes on my website in the website builder yesterday, but now my website is just blank. I had done a backup of the website before doing the changes to it, so I tried to reuse that one, but it also just shows a blank page. I also made some changes in my google analytics account yesterday, but I assume that has nothing to do with my website just being blank.

URL: ferienwohnung-schorfheide.de

#2

We’ve already reported this issue to the devops, please be patient :slight_smile:

1 Like
#4

Hello,

When I try access my website it is just a white blank page.
https://www.ferienwohnung-schorfheide.de
I changed some things on the website builder two days ago and it’s not been working since.

  • I have tried using an old backup, but also that one was not working.
  • When I add /en or /de it is working to access it. (Does anyone have an idea why I cannot access it normally? And, how can I disable one language if that problem isn’t solved fast?)

Best regards and thanks in advance

#5

This can be related to the disk full issue, so please wait until the previous issue is solved :slight_smile:

#6

What language would you like it to load if you could choose one?

#7

Can you send a link to the issue this is supposed to be related to? I did not get an error with a full disk.

#8

I would choose the website to be in German

#10

@pablotiranti

I find you are having this issue also?

https://tiranti.000webhostapp.com/

I’ve added your website to the developer’s ticket.

#11

Hi, I have this issue as well in my website,I am the one who told you by email one last 2 days regarding language bug issue.
my website have 3 languages , when remove others language it can work, once recover 3 languages show blank page.

#12

Can you add your URL to this post so I can give this to developers

#13

I had build my website by Zyro and was work good after that stop showing
my website with tow language when I remove one language it show but when I back and add another language it is stop how can solve this issue, thank you.

#14

I’m sorry, can you clarify the issue you’re having? I understand that the problem seems to be caused by the use of multiple languages in Zyro, but what exactly is the problem?

#15

when I add the another language like (English and Arabic) Go to my website not work when I remove it work one language and I need to both.

#16

This could be because one language is borrowing resources from the other language. Try uploading any pictures/media separately for each language version.

#17

I don’t think so before it was work good for more than two months with out any issues from three days this issue start I don’t know the reason

#18

Hmm, that’s odd then. There have been some interrmittent issues with some servers today, and they’re being worked on right now. Please try again in a few hours — if the issue hasn’t been fixed by then, someone will be along to report the issue as a separate problem with Zyro.

#19

Hi, I have this issue as well in my website,my website have 3 languages , when remove others language it can work, once recover 3 languages show blank page.

#20

If the issues persist can you add your URL to this thread and I will add it to the developers ticket

#21

thank you this is my url http://www.alreefagri.com/ when I make multi language the website not show

1 Like
#22

Hi,I have same issue,can help to submit ticket to developers?
This is my url https://isakura.000webhostapp.com/ - not working at all

My default language is japanese ,if add /ja at behind url it work well.

1 Like