Error W3 Total Cache


here is the message I have now on my site :
W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /storage/ssd5/936/4237936/public_html/wp-content/advanced-cache.php.

Can you help me?


Did you re-install that plugin? :confused:


no I did not reinstate


what should I do please


Please login to the file manager and delete the file located at



how do I find the file manager?




Yes but where? :slight_smile: I can not find it


Login, at the top “File Manager” or “Upload Files”


ok thank you, I succeeded! Sorry, I’m a beginner.Thank you for helping me! :slight_smile:


No worries, if you are still having issues do post back and I can have a lookie later.