FAQ - Frequent Ask Questions Guide!

Community support
#1

[CENTER]FAQ[/CENTER]

Question: What is 000webhost server time zone?

Answer: It is on GMT-8

Question: Cannot access FTP or website

Answer: If you access your site too often your ip will be blocked! Try different ip, proxy or wait a day!

**Question: Is Perl or CGI support here? **

Answer: Perl and CGI is not supported here at 000webhost!

Question: Can I access to mysql server remotely?

Answer: No, it is not allowed!

Question: Why flash or swf does not load?

Answer: Because *.txt is disable so you need to change your swf source to use *.dat instead.

Question: Does 000webhost support mod_rewrite?

Answer: Yes and specific to 000webhost you must include “RewriteBase /” in .htaccess and here is a more detail article on mod_rewrite in general

Question: What are the servers uptime?

Answer: Here is a list of most servers.

Question: How many tables is allowed in a Mysql database?

Answer: A database cannot have more than 500 tables, so please do not exceed this limit, otherwise your account will be deleted automatically.

[CENTER]Guide to actual thread[/CENTER]

[LIST]
[]What causes 404 or Not Found error message on your site?
[]Mod_rewrite 101
[]How to do URL masking?
[]Why my site got redirect to error site?
[]What cause CPU limit reached?
[]What are 000webhost limits?
[]How to do URL forwarding?
[]Is there a FAQ?
[]Ways to minimize your site get suspend!l
[]How to get help?
[]Where to get help?
[]Why thread got deleted?
[]How to protect your account from being cancel?
[]How to change MX record use external mail provider like Google and Live?
[]How to Disable security measures?
[]My account not activated after more than 1 day!
[]How to contact 000webhost?
[]How to upload my web site without ftp timeout limit?
[]How to disable analytic code from my site? (Note: in some case you might need to add this “php_value auto_append_file none” to your .htaccess)
[]TOS - Terms of Service
[]How to make custom error page?
[]How to use external domain name server (DNS)?
[]My account on server8 and I can’t login?
[]Why I can’t do backup?
[]Why I can’t login to website builder?
[]Why I can’t access my site or my IP banned?
[]Setup A record point to your domain
[]How to view your site before DNS update/propagates?
[] HU TLD registry common issue
[]What is email sending limit?
[]Which server has mail sending issue?
[]Why I got “unexpected T_STRING” on my site?
[]Why my site got redirect to err.000webhost.com?
[]What is the ftp quota limit?
[]timthumb
[]How to minimize “Fatal error” on 000webhost?
[*]Which CMS will work here?
[/LIST]

#2

Need to know about the custom 404 page. Whenever I try typing a wrong page name, I get the IE 404 page (not even 000webhosts’). Have gone back and tried it 1000 times as the FAQ describes (and it did work for me once upon a time), but no dice. I have the error.php & .htaccess in the same folder (public_html, and we’re not allowed to upload anything above that level - which would be the root directory, correct?), but nothing is working out.

#3

There is already, click on “custom error page” in the list.

#4

Paste this in your .htaccess:

ErrorDocument 404 /error.php

If that doesn’t work, tell me your sites address and what is in your .htaccess file.

#5

site URL: http://promodrone.com/

.htaccess contents:
ErrorDocument 403 /error.php
ErrorDocument 404 /error.php
ErrorDocument 405 /error.php
ErrorDocument 408 /error.php
ErrorDocument 500 /error.php
ErrorDocument 502 /error.php
ErrorDocument 504 /error.php

:confused: As said before, this worked for me once upon a time.

@chanh - that little tutorial was followed (LITERALLY) 1000 times to no effect (it was the 1st resource that I scoped out here), so your suggestion is invalid in my case, chief (I bother to search BEFORE posting).

#6

The idea is there! If it did not work for you then there might be some debugging required.

#7

:confused: and you mean WHAT by this statement? And, @anon36420230, not to sound in the leastways snarky, but, if you read the quote that I echoed for a second time

Have gone back and tried it 1000 times as the FAQ describes (and it did work for me once upon a time)

I think that my debugging attempt had well-run its’ course, don’t you? And if it didn’t work after the THOUSANDTH time, what makes you think that any more efforts would be in order? :rolleyes: Oh, btw, you have any other ideas on what could be at the source of the problem?

#8

Try reloading your account. Remember to back everything up first.

#9

[FONT=Fixedsys]http://www.000webhost.com/forum/faq/11055-what-email-sending-limit.html#post53724

Reading the above thread, I see that it has a variety of opinions. Having had my account banned from e-mail (or maybe I was on server 37?), I contacted customer support with the same question. The answer I got was 5 e-mails in an hour or 30 e-mails in a day. Which of the following is true:

  1. Has the e-mail sending limit changed to 30 e-mails in 5 minutes or 100 e-mails in an hour?, or
  2. Was the customer support wrong?, or
  3. Is the thread above wrong?

Furthermore, is there a place to check how much e-mails had been sent already? I have a site where people can send something along the lines of greeting cards to each other. At this point, I had been able to track down a problem when the greeting cards contain non-latin letters. In an attempt to fix the problem, I would need to try applying various patches, and after each one e-mailing myself to see whether the problem is resolved. Doing so, I would not want to exceed the limit, all the while keeping in mind that people might send a greeting card to each other while I am doing this. So if there is a place to check how much e-mails had been sent already, I would be able to make a script that would postpone the sending of an e-mail if this limit is exceeded.
[/FONT]

#10

No more than 30 emails per 5 minutes and no more than 100 emails per hour.

No, unfortunetly there isn’t a way to check how many emails have been sent that I’m aware of.

#12
#13