Files.000webhost.com took too long to respond

Whenever I try to access the file manager for my site i get the above error. I cannot access it via the ftp either. When I click the filemanager it just indefinitely spins with no response.

Hi @dupree59
Can you screenshot your issue?

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File manager is working fine on my side. Try clearing your browsers cache or use

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Still didn’t work. The exact same error occurred.

Wait for a staff member to look into it :wink:

Hi @dupree59

Try these things

  • Visit files.000webhost.com directly.
  • Try to connect to file manager with ftp software like filezilla
  • Clear your browser cache and click file manager in cPanel.
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Are you still experiencing this issue @dupree59?

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Yes and I can access it and change files only from my laptop. I am unable from my desktop though. I do not know what cpanel is.

This link does not work as well.

I was unable to get filezilla to work. The port is 21 correct? I do not know where port is on my profile but name and password I have.

Thank you so much. Resetting my router worked. Nevermind It worked once but then stopped working. It’s weird. I reset my router again and it worked for a few minutes before it wouldnt work anymore.

I don’t know if this is related but I signed out and tried to go directly tohttps://files.000webhost.com/ and it had the same error.

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Ok finally actually fixed it. I just had to download hide.me. Thanks everyone for their help.

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