Filezilla - Connection Timed Out

I received the notification saying that I can no longer access my old site, and I must migrate to a new site. I am trying to download all my old data from my site, but can’t even log into FTP via Filezilla. I am putting the information in correctly… what’s wrong?!

Please make sure you have no firewall between 000webhost and FileZilla.

Go to Transfer Settings > Transfer Mode > Passive / Active (try them both)

I tried enabling both types, and no luck. I disabled my window’s firewall just to be sure. Still not able to establish a connection. Any other ideas? :frowning: thanks!

I’ve sen you a PM.

Else, you can try to connect online here. If the result is positive, then the problem is on your side.

The FTP is connecting perfectly fine from here.

The problem is on your side unfortunately… Do you have a router?

I do. I’ll try connecting directly through ethernet then. Thanks again for your help!!

Yes, please do so. Also, make sure there is nothing blocking *comule.com*.

000webhost’s old subdomains have been marked as deceptive years ago because many spammers and hackers were abusing them. That’s why there are slight chances that your AV/firewall might block your website address.

Please reply the results. :slight_smile:

YESSSSSS!! I had to use a VPN, but it finally worked!! Thanks so much for all your help :slight_smile:

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