FTP not working - 500 USER: Operation not permitted


#1

FTP was working yesterday. Today I tried with WS_FTP & FileZilla and both giving same error.

Status: Resolving address of files.000webhost.com
Status: Connecting to 145.14.145.32:21…
Status: Connection established, waiting for welcome message…
Status: Insecure server, it does not support FTP over TLS.
Command: USER
Response: 500 USER: Operation not permitted
Error: Could not connect to server
Status: Waiting to retry…


#2

FTP seems to be down at the moment, the admins are working on it. Try again tomorrow.


#3

Yeah, I had the same problem earlier today. I checked about 5 hours ago (before I left to go somewhere) and it was up, but is down again now.


#4

Status: Connection established, waiting for welcome message…
Response: 220 ProFTPD Server (000webhost.com) [::ffff:145.14.145.121]
Command: USER designauthors
Response: 500 USER: Operation not permitted
Error: Could not connect to server

What sort of error is this that keeps me from accessing the files via FTP???

Has anyone here with solution?

Please advise.


#5

I use fireftp. I currently experiencing the same problem.


#6

Is there a way to zip and copy the files of the website to download at once?


#7

can you try FTP login now ?


#8

Ok. Will try it now. Thank you.


#11

Now the FTP works for me.


#12

FTP still seems messed up for me


#13

FTP still not working for me


#14

Site address and log of errors please


#15

This is the complete log:

Mem -- 2,097,151 KB, Virt -- 2,097,024 KB
Started on Wednesday March 29, 2017 at 10:10:AM
Resolving files.000webhost.com...  
Connect socket #1488 to *.*.*.*, port 21...
220 ProFTPD Server (000webhost.com)  
USER user_name
500 USER: Operation not permitted

randommoments.000webhostapp.com


#16

Can you hit edit on FileZilla then try the network configuration and post that log sorry.


#17

Still we are not able to login on FTP.

Status: Resolving address of files.000webhost.com
Status: Connecting to 145.14.145.121:21…
Status: Connection established, waiting for welcome message…
Status: Insecure server, it does not support FTP over TLS.
Command: USER theteenfashion
Response: 500 USER: Operation not permitted
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of files.000webhost.com
Status: Connecting to 145.14.145.121:21…
Status: Connection established, waiting for welcome message…
Response: 220 ProFTPD Server (000webhost.com) [::ffff:145.14.145.121]
Command: AUTH TLS
Response: 500 AUTH not understood
Command: AUTH SSL
Response: 500 AUTH not understood
Status: Insecure server, it does not support FTP over TLS.
Command: USER theteenfashion
Response: 500 USER: Operation not permitted
Error: Could not connect to server


#18

Error 500(User: operation not permitted) can be related with:

  • bad username or password
  • website is suspended
  • FTP server cannot get information about user ( can be temporary disturbance )
  • FTP is turned Off in General settings

#19

Can you hit edit on FileZilla then try the network configuration and post that log sorry.