FTP uploading problems

Community support
#1

Hey, I’m new here and now I having problems with uploading my website. I have already double(so many times…) check my username and password. They are all correct … TT. So I wondering is it a problem in how I connect to the host .
I use laptop (with mac os ) connecting internet by sharing wifi(cellphone hotspot) and my ftp software is filezilla(I have tried Cyberduck too …). But at the end … still can’t connect to the host successfully.

  1. Is it the problem with the way I connect to internet(cellphone hotspot)?
  2. My ftp setting is “active mode”?(is it fine?)

please help me fix these problemsTT
thank you so much, so grateful TT

1 Like
#2

will you please send a error code i mean what u get when u trying to connect?

#3

Can you try logging in with your ftp credentials here?
https://files.000webhost.com

#4

hi(thank U TT) it shows
234 AUTH TLS successful
Initializing TLS…
them it comes the error… over 20s…blablabla , the connecting was time out… Waiting for retry…

#5

I can’t…what happened TT

#6

I have same problem in fillezilla https://www.000webhost.com/forum/t/filezilla-wouldnt-be-connected-to-my-website/79421/8
Look at it. At last i just switched over to WinSCP client download it would better than filezilla

#7

Can you please try connecting using this website and reply with the results
https://net2ftp.com
Use the basic FTP login.

#8

okay. Thank you so much for helping. I’ll check it right now.

1 Like
#9

#10

Hi @cur56567!
 

  1. Please go to 000webhost cPanel > Settings > General > Change password and pick up a password to remember
     
  2. Please go to https://files.000webhost.com and login with:

• username: hudealku
• password: your previous chosen password

Can you login? Of course you can :wink:
 
3. Now please go to FileZilla and use these settings:

• host: files.000webhost.com
• username: hudealku
• password: your previous chosen password
• protocol: Plain FTP

Can you connect?

#11

I’ve tried to change password and successful login with it before I post this…TT.
okay, I try it again with you steps. Thank you so much.

#12

OMG! I’ve fixed it. (also I use another wifi connecting)…finally it works. thank U guys so much. appreciate your help.
https://www.000webhost.com/forum/images/emoji/emoji_one/wink.png?v=3

2 Likes
#13

I’m glad it started working. It’s possible that the first network or the ISP was blacklisting us.

#14