Yes after downloading all your files using filezilla,
Now follow this
Make sure to click "Go to cPanel"
With this now showing - your normal control panel
Paste this URL into the browser when you are on the control panel homepage > > https://members.000webhost.com/panel/move
And hit go to visit this site from the same page you are on the control panel homepage.
Should appear > Click "Move my account details"
Now the basics of your account details are moved, your email, password, and "grandfather rights of any domains you used" if you used xyz.com with firstname.lastname@example.org on the old panel you NEED to use email@example.com on the new panel - the new panel will not let firstname.lastname@example.org use xyz.com for security reasons.
You may see this
Or it may just take you to the new control panel
If it doesn't then we've a few more steps
Back to your list of accounts if you have any showing
Enter your website control panel and browse down the bottom
Click on delete your website - ensure you backed it up above
Should appear after deleting it - a nice empty list of accounts.
NOW TO DELETE YOUR OLD PANEL PROFILE TO ENABLE YOU TO LOGIN TO THE NEW PANEL WITHOUT ISSUE HOPEFULLY.
Click your name
It will ask you to delete
Log back into 000webhost.com and the new control will now appear for you.
Now you can login to new panel and verify your same email(one on old panel) .