I can't login to my admin back-end


#1

I can’t login to my admin dashboard and I can’t update sleep Time. current sleep time is 7pm I want to change it to 2am


#2

Hi @QuinnRoyalty!

For what website do you want to update the sleep time?


#3

http://theroyalstarinfo.com


#4

while I was trying to get to my admin dashboard, the website shows errors 502, bad gateway


#5

Unfortunately you are not allowed to change the sleeping time but once at 24hours. Neither I can do anything about it now.

Please try again later.

while I was trying to get to my admin dashboard, the website shows errors 502, bad gateway

Cloudflare / Error 502 ?


#6

that’s what it said yesterday too


#7

yes that is what it shows


#8

that’s what it said yesterday too

In this case it is related to the network issues we have.

yes that is what it shows

Right now the site loads fine on my end and I have tested the login to your account with success. It was a temporary issue.


#9

okay, thanks so much for the quick response. I have another question


#10

You’re welcome! Anything else we can help you with?


#11

how is the monthly bandwidth counted? I don’t understand how


#12

The counter does not display information in real time. Once you access the Statistics page of your website, 000webhost starts to query the results for your site and it will return them shortly.

Sometimes you may need to refresh the page or try again later.


The monthly bandwidth represents how much information has been sent/transmitted to/from your website.


#13

if I get 100,000 page views in a month, will it be exhausted?


#14

Yes, the 10GB monthly bandwidth limit may be passed if you are receiving so many visitors.

If it is passed, your website will be suspended.


#15

jeeez! that’s a huge punishment