Wish to provide ticket support to your website users to resolve issues if they've bought something from you or have issues using your scripts etc?
Then download the script here: https://www.maiansupport.com/download.html
Now I'll upload the script to my 000webhost hosting
Once uploaded I'll unzip using unzipper.php
Once unzipped I'll head over to the members area and create a database for it.
Now I'll head to put the database information into our script...
Open up connect.php inside control inside helpdesk
Type in your database details to get started...
Browse down and change the secret key in this file too...
Change the cookie name also!
Now once done hit up the installer via /helpdesk/install/index.php
Now delete /install directory and login to admin
Once logged in you can setup ticket departments, staff members to read tickets and respond to your customers.