My website has gone on a 4 hour sleep twice


#1

About 12am, my site went to sleep as scheduled for its “4” hours. It did not become active for 6 hours after which i had a 5 minute window to carry out work before it went back into yet ANOTHER 4 hour unscheduled sleep.
This is highly disruptive so i have began migration from your hosting but still need access to my files. Can someone wake it up?
my domain is testdrivedeliver.co.uk.
Thanks


#2

@mantas.daraciunas attention please :slight_smile:


#3

Update, testdrivedeliver.co.uk has migrated and is up and running but www.testdrivedeliver.co.uk is still locked to your nameserver and still sleeping.
I found how to access my files via the back door to my file manager (https://files.000webhost.com/), however, my site is still sleeping and i am curious as to why?
I have not violated anything, have only 5 pages so your bandwidth is safe. Why should i experience 2 “4” hour sleeps? Although realistically, its more like 6 hour sleeps each leg.


#4

This 4 hours sleep is applied to almost all new users


#5

“这个4小时的睡眠适用于几乎所有的新用户”说得真好听!我今天一天被睡眠三次,睡眠时间我设定的是23点,凌晨休眠一次,今天中午休眠一次,我改了时间是23点,结果这会又被休眠!!!!这个就是你们解释的新用户休眠4小时?如果休眠设置无用麻烦你们后台直接设定为什么时间段为休眠时间!!!


#6

@mantas.daraciunas can you investigate?


#7

请问需要我做些什么?网址:https://bxstudy.000webhostapp.com/


#8

This is your app sleeping times
00:00:00 - 04:00:00 (GMT+0)
Please wait a day and tell ua again wbat happens.


#9

Want to ask, my first use of Web site, did not encounter this problem, delete the account, re registration appeared! have anything to do with it?


#10

New users get this sleeping option only :slight_smile:


#11

今天8:00-12:00休眠,现在都还有50分钟才解休眠!!!时间到了也不能解锁休眠还有等一些时间网站才能运行!白天网站的时间又耗过去了,请问你们后台可以帮用户设定休眠时间吗?如果可以的话我想麻烦你们帮我把休眠时间改成晚上00:00-5:00,这个时间段休眠!!!!谢谢!!!!


#12

you need a wait while, such as the case after 12 hours


#13

设置了,然后昨天一天都没睡眠,今天直接禁止访问了


#14

I’m not 100% sure what you mean sorry? @tianfa