My website is offline


#1

I don't know why. It stopped working few hours ago. here is my website www.xipulee.com
You can browse it through a snapshot that provided by Cloudflare, which i've been using for CDN.
I went to my cpanel, and everything seems fine.
What should I do?

Thank you!


#2

Can you post a screenshot of your CloudFlare setup?

Also what is your 000webhostapp.com address or are you using the old panel which won't have this address.
Many thanks.


#3

My 000website address is https://robinlee.000webhostapp.com/
which cloudflare setting page you would like me to take a screenshot of?


#4

And I noticed that there's an error when I try to manage my Database,
It says Error

Static analysis:

2 errors were found during analysis.

Unrecognized keyword. (near "CHARACTER SET" at position 4)
Unexpected token. (near "'utf8'" at position 18)
SQL query: Edit Edit

SET CHARACTER SET 'utf8';

MySQL said: Documentation

9001 - Max connect timeout reached while reaching hostgroup 2 after 10000ms


#5

This one please also does your website load when you click the link above to the 000webhostapp one directly?


#6


and it doesn't load


#7

I have this same problem when I try to manage my database.


#9

Did you solve it? Or is your website working while you can't access to your database?


#10

lockrapp.000webhostapp.com

I've only been using the database. But the link to my website does show the default 000webhost page


#11

Well, that should be something else went wrong. Maybe it's the codes.
Is there any tool that I can check which file or line causes my website down?


#12

This website helps me a bit, https://www.smashingmagazine.com/2010/12/what-to-do-when-your-website-goes-down/
By following its instruction, I found my website is down due to the programming error, and it suggests me to check the Apache error log for clues.
So any ideas about where can I find that error log?


#13

I have the same problem as you guys. When accessing through phpMyAdmin, I get the

error. Programmatically accessing i get this error: "Warning: mysqli_num_rows() expects parameter 1 to be mysqli_result, boolean given in xxxxxx on line xxxx....." .

I know that it's not a programmatic error because I haven't changed the code and has worked fine for the last 2 weeks.

The MySQL database server is down but it's a different problem now than it was 2 weeks ago. Their database seems to be down a lot and is really unreliable... :frowning:


#14

turn off the yellow cloud


#15

I deleted all the files from File Manager, and uploaded Backups. My website loads, but super slow...


#16

If you upload an index.html page then the standard page will be removed on your website lockrapp.000webhostapp.com


#17

Your website loads now Robin via the domain you've purchased and looks fine.


#18

It's very unstable, sometimes it's down, sometimes it backs online.


#19

How long have you been with 000webhost and have you many visitors?

It may be worthwhile upgrading to the premium hosting which is very cheap?