No access to control panel: "Waiting for email confirmation"


#1

Hello

I want to cancel my account and my host but t I can’t do it. In my panel i can read “Waiting for email confirmation…” but i can’t send any mail to any address. I have my own domain hosted in 000webhost, but I cannot to enter in my control panel. The host and the domai worked perfectly for a time, but suddenly it was closed and when i try to reactivated this happens. I never receive any confirmation email to operate.

This is the look of the list of my accounts:

Domain Status Action

aracne.es Waiting for email confirmation… –

Please, I need a solution for the issue.
Regards


#2

Are you able to go to 000webhost.com, sign up a new account with a new email address and then try and create aracne.es with the new panel to see if it works?


#3

@Jaime1 Log out and then log in again. Your account should be moved to the new platform where you will be able to fully manage your websites.


#4

My account has been moved to the new plattaform but there is no any information about the host nor the domain. But the host of my domain “aracne.es” is working and I can’t delete the files via ftp because I have not the way to manage it.
Please, too much time with this issue. I need to delete my files and the host and make free the domain aracne.es to reubicate it.
You can see it browsing yo aracne.es (without www.)

Please, help me.
Regards


#5

Hello

I’ve been trying everything for days. It was not possible to access my data. I have the web without possibility of updates or changes. I do not have access to anything, I can not cancel the data. I canceled my account. I trust that it erased everything but the web is still there.


#6

Your domain isn’t pointing at 000webhost data nor does it respond to a 000webhost server, your data is hosted elsewhere please contact your domain registrar or your hosting provider elsewhere.


#7