Purchased Pro Plan, Still Sleeping


#1

I purchased a pro plan, paid for it… but my website is still sleeping ?

app-1509706150.000webhostapp.com


#2

Ah, then login here and hit the migrate button


#3

I am having no luck with that… I don’t see a “merge” button or option ?


#4

I did a seach for “merge”, found no hits ?


#5

Then, hit the dragon icon, and ask their support to migrate it for you


#6

Am I going to lose all the links I set up to app-1509706150.000webhostapp


#7

Nobody is manning their support page right now…


#8

Hi @speedvisionx!

Please contact Hostinger Support and ask them to move your sites to the new servers.


#9

Hostinger said…

Hello, we don’t merge accounts but simply transfer everything from 000webhost to Hostinger

you would lose the 000webhostapp URL so if you really need it I can cancel your hostinger account as requested


#10

If I’m going to lose the URL I’ve been working on, I lose all the work I have done… my links are all set up to use that URL.


#11

What links are set up to use that URL?


#12

All the links I’m working on. I have multiple applications referencing the files I’ve set to share. I’ll have to change all the referring links and application to a new URL if I move.


#13

You can keep the old 000webhostapp URL and set up a redirect using .htaccess to your new Hostinger URL :wink:


#14

I will check to see if I can do that, is it possible to get website out of sleeping (been sleeping for 8 hours now) so I can work on it ?


#15

You website does not sleep now.

Please clear your browser cache and try accessing it again.


#16

A post was merged into an existing topic: Oversleeping websites


#17

I just purchase a single web to avoid sleeping ,
but i don’t know how to set up because i want to keep 000webhostapp URL.
it is possible ?


#18

Hmmm, just upload uour files there, and we’ll setup htaccess redirect.