I need to keep the account details. The website, from one moment to another, stopped working. The problem of accessing the database continues. Could you please solve the problem? I have three websites hosted on their servers and on all three sites I had the same problem, access to the database was fine. After a couple of days everything is restored. Currently, access to this site has been presenting a failure of more than three days, with no apparent solution.
Please, I request your help. I know I am using a free hosting service. For my future plans it is very important to have a guarantee of its operation and the quality of technical support, even in a free user environment.
I know that they can solve the problem without creating a new account, which would create many logistical difficulties.
Let me be optimistic about your timely help.
Respectfully, thank you.
Sorry for my English.