Using an already registered domain


#1

Please may you assist. I’m trying to use a domain that I already registered for a website I built using the 000webhost builder. I have added the relevant CNAME record to no avail.


#2

what is your domain name??
Who is your registrar??


#3

My domain name is kumusha.co.zw and my registrar is Web Enchanter (name.co.zw)


#4

and what is your *.000webhostapp.com name??


#5

kumusha.000webhostapp.com


#6

Your domain name is not working because there is no cname updated on you domain dns.

Make sure yo have update cname on your domain dns.(cname:- kumusha.000webhostapp.com)


#7

I added the CNAME on Friday


#8

Did I do it incorrectly?


#9

No but can you try again after deleting the current cname and also give some cname TTL value “3600”(i see its 0.)


#10

Let me try that. Can you see that the A record IP address present on the domain dig you sent me is a 000webhost web server IP though? That 153.92.15.54


#11

That’s the IP that you resolve to. If you are to ping kumusha.000webhostapp.com


#12

It looks like my CNAME is being recognised by the Global DNS system as an A record.Could that be the issue?


#13

I guess that is not the issue…but don’t try manually to add any “A” records as 000webost is using load balancers .

Have you re updated cname with TTL 1hr(3600) on your domain dns??


#14

Yes I have


#15

I have not added any A records


#16

@charles1 Still i don’t see any cname record added.
Also i see “A” record has been added.

Can you ask your domain support team to update cname for you??
(*Note:- Before asking your domain support…delete 000webhost related records. like “A” and “cname” which you upated.)


#17

Can you ask your domain registrar - or can you do it - change your nameservers

ns1: ns01.000webhost.com
ns2: ns02:000webhost.com

Once changed at registrar login to 000webhost.com and set web address, change to park domain and type in your domain name.

Wait a few minutes/hours and then reload your site and it will be displayed perfectly.