Corrupt Files

mhutti1 · **Corrupt Files -** 04-24-2012, 08:41 PM

Recently I set up a system to create files from within my website. Unfortunately someone created two files with the names "5 \"ands in a row.html " and "5 \\". When I tried to delete these files through my FTP server this was the result:

Code:

PHP Error Message

Warning: ftp_delete() [function.ftp-delete]: Could not delete /public_html/corrupt/5 : No such file or directory in /home/mainhost/public_html/file-manager/includes/filesystem.inc.php on line 902

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PHP Error Message

Warning: ftp_delete() [function.ftp-delete]: Could not delete 5 : No such file or directory in /home/mainhost/public_html/file-manager/includes/filesystem.inc.php on line 926

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Does anyone know how to delete these files if it is even possible?

grace1004 · 04-25-2012, 02:06 AM

Why don't you use File Manager? in >>Files section of your control panel.
To use File Manager you need to login by entering your ftp password.
You can directly select files to be deleted, check on the checkbox and
click Delete button at the right top menu. In the next page, click green
check icon, and then click back-arrow icon after you get the message that
the file is deleted.

mhutti1 · 04-25-2012, 07:33 AM

I have tried that as well but I get the same message when I try to delete the files.

grace1004 · 12:49 PM

Have you tried after changing the permission of the files to 777?

mhutti1 · 04-25-2012, 03:42 PM

I have tried that but it will not let me change the permissions. This message appears:

Code:

Warning: ftp_site() [function.ftp-site]: Prohibited file name: /public_html/corrupt/5 \"ands in a row.html in /home/mainhost/public_html/file-manager/includes/filesystem.inc.php on line 724

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An error has occured
Unable to execute site command chmod 0777 /public_html/corrupt/5 \"ands in a row.html. Note that the CHMOD command is only available on Unix FTP servers, not on Windows FTP servers.

nevermore93 · 04-25-2012, 03:54 PM

Have you tried using an actual FTP client like Filezilla to access your account and delete the file?

mhutti1 · 04-25-2012, 05:00 PM

Yes. That is the problem. I think that the file name must trick the FTP clients into thinking that the file is not a file. I can't even delete the directory enclosing the files or move them.

nevermore93 · 04-25-2012, 05:39 PM

Yikes, doesn't sound good. Here's a couple ideas.

Option 1: Submit a support ticket and see if they can remove it

Option 2: (at your own risk) Do a full manual FTP backup of all your files/folders except the ones you don't want, and then do a cleanup/reload from your admin before uploading them again on the clean account.

Still open to suggestions here, but that's what I would do.

mhutti1 · 04-25-2012, 05:42 PM

I will probably submit a support ticket and if that fails I think that I will just leave it. The files are in a folder of the website that I have put access restrictions on so they aren't doing any harm it's just annoying to have them stuck there.

nevermore93 · 04-25-2012, 05:56 PM

Quote:

Originally Posted by mhutti1

I will probably submit a support ticket and if that fails I think that I will just leave it. The files are in a folder of the website that I have put access restrictions on so they aren't doing any harm it's just annoying to have them stuck there.

As they say "let sleeping dogs lie"

.