A Host was founded in 2006 and is now 12 years in business.
ahost.lt - virtualios paslaugos
Hostingas, domenai, VDS nuoma, kitos virtualios paslaugos
Company name typos
UAB "Interneto vizija" Email: firstname.lastname@example.org Telefonas / Faksas: +370 605 93791
What moneyback guarantees do you offer?
In case the customer cancels service, we return the money for unused service time. For example. if client pays for 1 month (30 days) and after 15 days decides to cancel Ã¢â‚¬â€œ we return 50% of payment. We do not refund in case user violate some provisions of our Terms of service (hosing pornographic content, content considered as copyright infringement,information promoting hate based on ethnical, racial, religious, sexual grounds, spamming and etc.).
What is your average uptime?
Currently we do not have publically available uptime status page for our servers (perhaps we should provide such information ;) ). We try our best to make our uptime as best as possible (currently our servers downtime average is 15Ã¢â‚¬â€œ30 minutes per month, and in most cases this downtime is during software/system updates or due to planned maintenance in data centre). We try to be fair, so we donÃ¢â‚¬â„¢t promise such things as 99,9 uptime, since the stability of service not only depends from us, but also from internet, electricity providers, hardware, software, but we do promise to try solve any problems ASAP.
What is your support response time and what does it cover?
he support mainly is provided via internal ticket system, emails, Skype. Services downtime can also be reported via telephone. Average response time to tickets during working hours Ã¢â‚¬â€œ 1Ã¢â‚¬â€œ2 hours, depending on the number or requests. Mainly we provide basic support, yet we also try to help our customers if they are having problems running scripts, maintaining databases, parking domains and etc.
Do you have any coupons or discounts?
Currently for shared hosting accounts we offer 2 months free when signed for 1 year term.
What else can you tell about your company and services?
Well, itÃ¢â‚¬â„¢s hard to tell ;) Many great webhosting companies are all around the world and we never say that we are the best, or better than others... But for every customer we promise to provide our services honestly and professionally.
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