cs New Media was founded in 2005 and is now 13 years in business.
CS New Media - Windows web hosting linux web hostng uk asp.net 3.5 SQL Server 2005 AJAX Helm reseller hosting plesk reseller
CS New Media Web Hosting. - ASP, PHP, ASP.net, CGI, MS-SQL 2005, HELM control panel
CS New Media Communications House 26 York Street London W1U 6PZ Direct Email: Sales Enquiries: firstname.lastname@example.org Windows Support: email@example.com Linux Support: firstname.lastname@example.org Customer Service: email@example.com Abuse Reports: firstname.lastname@example.org
What moneyback guarantees do you offer?
We offer a 14 day money back guarantee, you just need to contact our billing team to request a cancellation/refund.
What is your average uptime?
We normally achieve 99%/100% uptime per month, we post service affecting issues on our forum: http://csnmforums.com/forumdisplay.php?f=41
What is your support response time and what does it cover?
Support is provided via email and our web based helpdesk and we typically reply to all support tickets under 1hr, critical priority tickets are answered in under 10 minutes. We can help with any hosting related issues but cannot assist with coding related problems.
Do you have any coupons or discounts?
We don't have any special offers running at the moment.
What else can you tell about your company and services?
Unlike lots of other providers we provide genuine support (i.e. no automated responses), when there is a problem on a server we know about it before a customer due to our extensive monitoring and we provide friendly support.
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