Cyber Sharks was founded in 1998 and is now 19 years in business.
Let CyberSharks.Net manage or monitor your network, firewalls & VPNs. Backup your data, host your Microsoft Exchange services. CyberSharks.Net also offers cutting-edge web hosting and development with the latest internet technologies available.
Company name typos
PO Box 30018
Greenville, NC 27833
Toll-Free: (877) 439-9321
Phone: (252) 321-7800
Fax: (252) 353-7417
What moneyback guarantees do you offer?
We donâ€™t offer any kind of money back guarantee. However, if we should host your site and you pay ahead for it, you will be refunded for what months you havenâ€™t been hosting with us. We process refunds on the 15th of every month.
What is your average uptime?
Our average uptime is 99%. Our data center is very redundant, so that we eliminate as much downtime as possible. We do not have a status page for you to check that though.
What is your support response time and what does it cover?
We offer many different types of support, from hosting to email issues. Our average support response time is 3 minutes. We can do the entire web design for your site. We have web designers and programmers specifically for web design customers. However, we cannot provide assistance if you are developing the site yourself.
Do you have any coupons or discounts?
We do not offer any coupons or discounts. If you choose to pay for a full year of hosting, you will get a month free.
What else can you tell about your company and services?
We are a smaller company, so you do get to speak with a live person when you call. Our facility is very redundant. We have a ticket system so that if you submit a support ticket, you can view the status of your ticket online. Also, here is a link to our about us page: http://www.cybersharks.net/index.php?p=company_info
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