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Dev Island General Information

Dev Island was founded in 2002 and is now 15 years in business.

Website title

Development Island - Web hosting for developers

Website description

Development Island, Web hosting for developers starting from only £1 a month

Contact Information

Development Island Ltd
Flat 4A, Westlawn
The Esplanade, Sandgate
Folkestone, Kent CT20 3EA
UK

Email:
support@devisland.net

Dev island Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    We don't have a money back guarantee, but we operate a "pay as you go" service (like mobile phones). This means you may pay for as many months in advance as you like (some customers pay every month or for a whole year for example). We will happily refund any unused credit on your account if you decide you want to leave our service.
  • What is your average uptime?
    Our average uptime is 99%. We use a third party to monitor our servers. you may check the history of this at: http://host-tracker.com/website-monitoring-statistics/677681/lvuc/ We moved some servers to a new facility so this counts for most of the downtime last month.
  • What is your support response time and what does it cover?
    We offer email based support only. We aim to to reply to support requests within 24 hours, but more often it is quicker than that, this includes weekends. We can give you general advice and basic advice on all areas concerning your website and account. We can install and configure applications for you if required (blogs, scripts etc.) If a request is very involved we can give you a quote for the work.
  • Do you have any coupons or discounts?
    As you are signing up for 2 accounts we will give you a free month's hosting on one of those accounts. There is no voucher required for this we will just credit your account. Other than that there are only bulk discounts for large volume requests.
  • What else can you tell about your company and services?
    We are a small friendly company with a unique payment system, there is no contract or anything to bind you to our service. We specialise in hosting for developers, individuals and small businesses and run our company in a similar way, rather than a large organisation where you are just another user.

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