Discount Asp was founded in 2002 and is now 16 years in business.
ASP.NET Hosting, ASP .NET Web Hosting, SQL Hosting, Windows 2008 Webhosting, Silverlight Hosting, MVC hosting, AJAX Hosting, LINQ Hosting at DiscountASP.NET
ASP.NET hosting, SQL hosting, MVC Hosting, Silverlight 3.0 2.0 hosting, AJAX Hosting, LINQ Hosting, Microsoft Windows 2008 hosting, iis7 hosting, Windows 2003 hosting, iis6 hosting.
DiscountASP.NET 80 W. Sierra Madre Blvd, Unit #273 Sierra Madre, CA 91024 Voice/Fax: (626) 628-3430 Technical Support: firstname.lastname@example.org Signup Problems: email@example.com Billing Department: firstname.lastname@example.org
What moneyback guarantees do you offer?
We do offer a 30 day money back guarantee. This allows customers to test us out. If you are unhappy with our hosting services and you cancel within your first 30 days, we will refund your money (this does not apply to new domain name registration as a new domain name cannot be 'unregistered').
What is your average uptime?
We do not provide an SLA or uptime statistics for specific servers or services. If you read a typical web hosting SLA closely you will find that it does not guarantee uptime at all, as several exclusions are usually present, and those exclusions cover the bulk of the typical outage scenarios. For that reason the typical web hosting SLA is somewhat deceptive, so we forgo the SLA and choose not to make unrealistic promises. If you need uptime guarantees, you can certainly find hosts that will provide them, but the cost of service at those hosts is far above our price range. And even at rates of ten or twenty times what we charge, no host can guarantee uninterrupted service. Instead what most offer is to minimally reimburse you for downtime that exceeds a certain time threshold.
What is your support response time and what does it cover?
We provide 24/7 technical support via email. Our average response time is under 1.5 hours (usually much faster during business hours). We will respond to every ticket within 12 hours. We keep our technical support in house rather than outsource to other companies and countries like many other hosts. We do realize however there are times when it will be much more efficient to answer tech/sales questions over the phone that is why we will call our customers, if necessary.
Do you have any coupons or discounts?
Currently we are offering a special promotion of 3 months FREE for new annual accounts only (this promotion does not apply to add-ons). The way our promotion works is that when you sign up as an annual customer, you will pay $90 for your first year of hosting, instead of the regular $120 (i.e. $10/mo). This is a savings of $30 which is equivalent to 3 months FREE. For your second year, the cost will be the regular $120/year (i.e. $10/mo).
What else can you tell about your company and services?
We focus on offering the best value in Windows based shared hosting. We do not spend our resources trying to be everything to everybody like other hosts. We don't do unix, linux, virtual private servers, dedicated server hosting. We built our own hosting automation system based on advanced ASP.NET technology. Therefore, it is very efficient, designed for agility in launching new .NET technology and we can pass the savings onto our customers. We have expertise in ASP.NET and we can prove it. We built our own hosting automation system, website, and control panel using advanced ASP.NET technology. We even allow you to check out a Control Panel Demo (http://discountasp.net/sp_cpdemo.aspx) We are a small team of talented experienced people. Some of our staff have owned and operated profitable web hosting businesses that were sold before the Internet bubble bust. They have worked in management executive roles at very big hosting companies. Other staff members have worked in key roles at other top hosting companies or ran marketing for some big hosting companies. We hand picked these individuals to target this market segment. Every employee at DiscountASP.NET has worked at other hosting companies. We are not trying to be number 1 in the world. Therefore, we have no need to dilute our message. You won't see us advertising that we are the choice in Small to Medium Sized hosting, as other competitors. We do our own customer support. Many competitors outsource their support to other companies and other countries to save costs. Therefore, their staff is totally out of touch with the customers.
Review of discountasp.net by Vlad on 2012/06/08 at 15:30I completely disagree with all negative reviews below. I had business with this company more than 4 years without any issues and I had business with more than other 100 hosting companies, and this company is one of the best. There is good customer service, fast connection, the latest SW, the one of the best online tools, quick and qualified response to any issues.
I had to move from this company service, because the service plan and allowed bandwidth is weak and not good enough for my growing business.
Review of discountasp.net by Mich on 2011/12/16 at 23:46I agree. They are hard to work with and not worth it unless you have a static website. Go somewhere - anywhere else!
Review of discountasp.net by Randall on 2011/12/16 at 08:42I so hate DASP so much, when you have problems, you can't call and the customer service is very unapologetic and sarcastic and you will never get a refund even when they mess up big time. I hope they go out of business. That Micheal Phillips is just an idiot, outage all the time.
Review of discountasp.net by Eric on 2010/05/10 at 21:04Full Disclosure: I work for DiscountASP.NET. It would be helpful if reviewers provided more details of any issues. Vague declarations of "they suck" doesn't help people looking for hosting. We have hundreds of positive testimonials on our site and we've won many major Best ASP.net Hosting awards. We host over 30,000 customers. We must be doing some things right/okay.
Review of discountasp.net by Dave on 2010/02/08 at 21:26They suck...need I say anymore. I'll be taking them up on their 30 day money back guarantee.