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Di Y Web Hosting General Information

Di Y Web Hosting was founded in 2003 and is now 14 years in business.

Website title

D.I.Y. Web Hosting - Canadian Shared and Reseller Web Hosting Solutions

Website description

D.I.Y. Web Hosting - Canadian Shared and Reseller Web Hosting Solutions

Company name typos

diywebhost, diywebhosted

Contact Information

D.I.Y. Web Hosting
PO Box 31033
RPO Broadway & Taylor
Saskatoon, Saskatchewan, Canada
S7H-5S8

Telephone
1-306-934-3444

Fax:
1-306-979-2610

Email:
sales@diywebhosting.ca
support@diywebhosting.ca

Di y web hosting Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    We offer a 30 day money back guarantee on our shared and reseller hosting plans. For any reason if you are not satisfied within the first 30 days you can request a refund with no questions asked. Domain names are not included in this and are non-refundable. No refunds are given outside of the initial 30 days of service.
  • What is your average uptime?
    We average above 99.9% and have frequently had 100% uptime over the last few months. The only downtime we've experienced over the past few years has just been scheduled maintenance (server reboots due to operating system upgrades). We don't have our uptime records publicly available at this time though.
  • What is your support response time and what does it cover?
    We offer 24/7 email support and phone and live chat support during peak business hours (9AM-5PM M-F). We only provide support for questions relating to our services, and not with website development. Our typical response times are between 15 minutes - hour depending on support load.
  • Do you have any coupons or discounts?
    We don't have any sales running right now, but be sure to check out our blog if you sign up as we often hold free upgrade contests in it for our existing customers.
  • What else can you tell about your company and services?
    As for our company, we have been in business for over 6 years, own all of our own servers and networking equipment that are physically located in Canada and charge in Canadian dollars rather than US dollars like most hosts. We have thousands of very loyal and satisfied customers and all of our support techs are very experienced and trained to address level 3 related issues, so you don't have to waste time with level 1 support techs that are inexperienced like with many other hosts. We do not oversell our services to ensure our customers experience a fast and reliable service.

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