Drw was founded in 1997 and is now 21 years in business.
small business Web Hosting, Domain Name Registration and Server Colocation by DRW.Net
DRW.Net provides small business Web hosting, domain name registration, Hosted Exchange 2007, server colocation and dedicated servers for businesses of all sizes
DRW.net 200 James Street South, Suite 303 Hamilton, Ontario Canada, L8P 3A9 Email; Sales@DRW.net Info@DRW.net
What moneyback guarantees do you offer?
Our money back guarantee ensures that you have a full 30 days to try our hosting services and if we don't satisfy you, you can ask for a full refund (domain registrations do not qualify for refund).
What is your average uptime?
We have a 99.9% uptime guarantee, so if at any time you encounter any more down time than that, you may request a credit on your account to be put toward future billings. Our terms of service explain the credit for down time in better detail if you wish to peruse that page of our website.
What is your support response time and what does it cover?
We provide 24x7 technical support 365 days/year. A first level, English speaking support technician will answer your phone call or reply to your email promptly and if they are not able to assist you, they will immediately escalate the issue to a higher level technician to assist you further as soon as possible. Phone calls are generally answered in under 5-10 minutes and emails usually in under an hour. Basic support is included in our hosting services, additional assistance to build a website would be handled and billed on a case by case basis, depending on individual requirements.
Do you have any coupons or discounts?
I can offer you a 15% discount on your sign-up order (does not apply to domain registrations, only hosting plans) but this offer will expire at the end of July so you will need to sign up before that time in order to use it. Promotion code: jw-discount
What else can you tell about your company and services?
One thing that sets us apart from many other companies is that our .com domain registrations are only $14.99. Most other companies charge $19.99 or more for a .com domain registration.
Review of drw.net by DustDr on 2012/05/05 at 07:18service sucks, much downtime, circut"busy"
Review of drw.net by Jack on 2011/10/25 at 16:44DRW is a web hosting company from HELL!
For years they overcharged me and I did not offer any refund. Look at their policy. If you dispute charges, they charge you extra $50 and then cancel your account! What company does that??? They never answer phones and seldom respond to tickets.
By far the worst company ever.
Any positive reviews are written by DRW employees.
There are hundreds of better hosting companies than DRW.