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Forest General Information

Forest was founded in 1994 and is now 24 years in business.

Contact Information

Mailing Address: 12101 Tukwila International Blvd. Suite 410 Seattle, WA 98168 Phone: 877-720-0483 (Toll Free US/CAN) 206-838-1630 (Local and Int'l) Fax: 206-838-3749 Email: abuse@forest.net Report abuse of service billing@forest.net Billing and payment inquiries sales@forest.net Service information and pricing

Forest Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    We offer a 30-day guarantee that will result in the refund of all fees less the one-time setup fee upon cancellation within 30 days.
  • What is your average uptime?
    We guarantee 99.96% uptime per year. If that factoid is exceeded, we provide credits for downtime.
  • What is your support response time and what does it cover?
    We have 24x7 support. There is always a system admin on staff, on site. You can contact us 24 hours a day by phone, e-mail and via our helpdesk ticketing system. We do offer development support, but there is an hourly fee levied for that consultation.
  • Do you have any coupons or discounts?
    We offer the same services 365 days a year. No promotional sales here. : )
  • What else can you tell about your company and services?
    We are unique in that we always have staff on site - not an automated service, but humans. We own the data center in which our servers are supported. We've been in the hosting business for more than 14 years, which is a lifetime in this industry. I have attached a Fast Facts sheet with additional details about our location and infrastructure for your convenience.

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