Forest was founded in 1994 and is now 23 years in business.
12101 Tukwila International Blvd.
Seattle, WA 98168
877-720-0483 (Toll Free US/CAN)
206-838-1630 (Local and Int'l)
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Service information and pricing
What moneyback guarantees do you offer?
We offer a 30-day guarantee that will result in the refund of all fees less the one-time setup fee upon cancellation within 30 days.
What is your average uptime?
We guarantee 99.96% uptime per year. If that factoid is exceeded, we provide credits for downtime.
What is your support response time and what does it cover?
We have 24x7 support. There is always a system admin on staff, on site. You can contact us 24 hours a day by phone, e-mail and via our helpdesk ticketing system. We do offer development support, but there is an hourly fee levied for that consultation.
Do you have any coupons or discounts?
We offer the same services 365 days a year. No promotional sales here. : )
What else can you tell about your company and services?
We are unique in that we always have staff on site - not an automated service, but humans. We own the data center in which our servers are supported. We've been in the hosting business for more than 14 years, which is a lifetime in this industry. I have attached a Fast Facts sheet with additional details about our location and infrastructure for your convenience.
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