Fusion Hosting was founded in 2003 and is now 14 years in business.
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Affordable, reliable unix hosting, domains and servers for business or pleasure
Company name typos
9 Bridgewater Road
Hertburn Industrial Estate
Tyne and Wear
What moneyback guarantees do you offer?
We offer a 15 day Money back guarantee. Refunds: If client has retained the services for one year and has pre-paid Fusion Hosting for such services, refunds will be issued for any unused full month of the services, upon client's request. Therefore, if client's account is cancelled at any point during the one-year term, client will be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month.â€
What is your average uptime?
Average uptime is usually plus 95%, unfortunately due to a recent cPanel update the server status page does not reflect this.
What is your support response time and what does it cover?
Support is via ticket system, we aim to reply to all tickets within 3 hours, telephone support isnâ€™t available at the moment. Support is for the server and pre-installed scripts only, we do however endeavor to assist where we can with clientâ€™s own software. Web development is mainly down to the client though (unless something at our end is preventing a web page from displaying correctly e.g. Frontpage extensions etc)
Do you have any coupons or discounts?
Yes we can offer coupons, normally 10% discount upon request (depending on which plan is selected etc).
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