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Waterford Business Park
Republic of Ireland
fax: +353 (0)51 843466
What moneyback guarantees do you offer?
Money back guarantees are very dependant on the services you go for,but, generally speaking we would only refund in exceptional circumstances where registration could not be gotten after showing asavailable on our system.
What is your average uptime?
We have an uptime of 99.99% on our servers, and, for your own information they are based in Dublin, Ireland.
What is your support response time and what does it cover?
Support response times would average at less than an hour on most queries, with phone support in business hours and email support for the same time plus email support cover for weekends and out of hours.
Do you have any coupons or discounts?
If you are going to resell the domain/hosting you can become a reseller if you wish, which does offer benefits to bulk sellers.
What else can you tell about your company and services?
Honestly, our support is probably one of strongest areas, we are very accessible and will help as much as we can possibly do.
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