Host ww General Information

Host ww was founded in 2004 and is now 13 years in business.

Website title

cPanel Reseller Hosting - cPanel Shared & Managed Web Hosting Hostww.Net

Website description

Web Hosting by Hostww.Net. Reseller and Cpanel Web Ste Hosting VPS and Dedicated Servers 24.7.365 E-mail support.

Company name typos

hostingww, hostedww

Contact Information

Jethost Internet Services
+64.39602371
Fax: +64.39602953
PO BOX
Armagh St 13830
Christchurch, CANTERBURY 8002
NZ

Host ww Staff Answers Our Questions!

  • What moneyback guarantees do you offer?
    Our refund policies and everything relating to when it applies such as our service level agreement or when a refund is void etc is located within our AUP/TOS. Please refer to the following link and if you have any specific questions let us know. http://hostww.net/inner.php?id=auptos
  • What is your average uptime?
    Our average uptime is 99.95% at this time. You can view this at http://www.webhostingstuff.com/uptime/HostwwNetHosting.html We're actually in the process of switching to a different uptime monitoring system (Pingdom) for minute by minute checks on each primary service, its already monitoring us, but we haven't integrated it across our website fully at this time.
  • What is your support response time and what does it cover?
    Our standard support covers basic assistance and questions as well as anything relating to problems or issues arising from a service outage, changes within our infrasturcture/servers. Website design/development etc is a chargeable service that we quoted on an hourly rate or on a per project basis. We're still actively developing an "official" posted SLA for response times etc, though generally queries are answered within 1hr if urgent and related to a current outage, 1-8hrs if they are urgent but not related to any service problems, and 8-24hrs if they are unrelated to a service outage and are not urgent.
  • Do you have any coupons or discounts?
    Our rates are quite competitive across the board and we are not running any coupons or discounts at this time.
  • What else can you tell about your company and services?
    Host World Wide is actually a satellite company that is owned and operated by SAFI Technologies Ltd. ( www.safitech.com ) At this time we are actively migrating and merging the entire client base, infrastructure, services, and such from HostWW into our primary hosting brand Jethost ( www.jethost.net.nz ).

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