Internet Connection was founded in 1996 and is now 21 years in business.
Web Hosting and Email Hosting Services from Internet Connection, Inc.
Web hosting services and email hosting services on linux and windows advanced server.
Company name typos
Internet Connection, Inc.
600 Dover Rd
Easton, MD 21601
What moneyback guarantees do you offer?
If you are not satisfied with our hosting services at any time during the first 120 days (4months), we will refund your hosting fees with no questions. In order to request a refund, all you have to do is notify us by e-mail or regular mail, include your user name and password so that we can verify your identity and we will confirm your request, then process your refund.
What is your average uptime?
Our average uptime is 99.9%. We stress-test our servers before putting them into production services to make sure that they will withstand high-load and high-bandwidth surges. We keep our servers updated with the latest versions of their operating system and do routine checks on them to make sure that they are running at peak performance.
What is your support response time and what does it cover?
a)We offer the highest grade of technical support assistance to our costumers. Our knowledgeable Technical Support Staff are completely at your disposal, either by e-mail or telephone 24 hours a day. We strive to address questions or problems as soon as you notify us. In most cases we resolve those issues within hours of your notification, and whenever possible, we try to correct problems while you are still on the phone or online. Our Support Technicians are highly trained on the inner workings of the Internet and its associated technologies and routinely go above and beyond by assisting clients with local computer or network issues, recommending fixes and workarounds, or even arming the client with the proper knowledge so they can contact their network administrator or ISP to resolve issues that are beyond the scope of our authority. Our hosting services include a full package of analytical tools which enable you monitor the traffic and performance of your web site(s). We also offer Search Engine Optimization services to increase the visibility of your site(s) whenever users perform searches. b)We offer a full range of web design and development services to help you refine or improve your existing web sites.
Do you have any coupons or discounts?
We would offer you a discount from the regular monthly hosting fee for a single account because you indicated that you have at least two accounts you wish to transfer to us. Until we know the specific nature of those accounts and which hosting package is most appropriate for your situation, we can't be any more specific than that. BUT, if your organizations happen to be not-for-profits, there are further discounts available. In addition, if you happen to be a web-master or reseller, we also offer further discounts.
What else can you tell about your company and services?
InternetConnection has been in business since 1994 and our ONLY business is providing Internet-related services, including hosting, web design, database management and specialized programming. We are a Tier 1 service provider and are one of the original signatories to the ARIN protocol. Although we have clients all over the world, we are locally owned and operated, so our main priority is providing our customers the service they require, rather than meeting any financial targets imposed by outside corporate owners or shareholders. We would be happy to provide you with names of other clients as references.
Review of internetconnection.net by Dissatisfied on 2012/08/26 at 18:22Once upon a time, years ago, Internetconnection.net was a good host. I started noticing their decline in services about 3 years ago.
Most of their "Internetconnection Staff Answers Our Questions!" hype from above is no longer true. I perceive that they've drastically reduced on location staff, are jobbing out problem solutions, and are starting to resemble a reseller more than that of a top tier webhost.
I've begun getting things in order to move to a new host. Would I recommend Internetconnection to a friend? Only if I wanted an enemy in return...
Do yourself a favor and look for another host. This goes for both potential and current clients of Internetconnection.
Review of internetconnection.net by Jeff on 2011/12/15 at 13:18Don't believe what they say. Their uptime is nowhere near 99.9%. They have full outages at least once a month (including today, 12/15/12). And they do not have 24x7 support. They show up at 9:00 a.m and leave at 5:00, so if your site is down, you have to wait. If you call them, the voice mail box is often full, and so there is often no way to report an outage. They don't even appear to have a beeper system. And when you have a technical issue, half the time they just forget it.
Review of internetconnection.net by Joseph on 2011/05/23 at 22:49The company seems to have gone away right now - phone number is gone(invalid), website with all my files(gone) all my business files - GONE!
You tell me is this a good solid service?